SOURCE: Rural/Metro Corporation

Rural/Metro Corporation

January 25, 2012 10:40 ET

Rural/Metro Awarded Contract to Continue 911 Ambulance Services in Rochester, New York

SCOTTSDALE, AZ--(Marketwire - Jan 25, 2012) - Rural/Metro Corporation, a leading national provider of ambulance and private fire protection services, was awarded the exclusive contract to continue providing 911 ambulance services to the City of Rochester, New York, on a vote last night of the Rochester City Council.

The new contract is scheduled to take effect on April 1, 2012 for an initial 4-year term, followed by two 2-year renewal terms thereafter, for a total possible length of 8 years. The award followed a competitive bidding process that included national and local providers.

Michael DiMino, President and Chief Executive Officer, said, "We are very proud to continue delivering the highest-quality ambulance services possible to the citizens of Rochester and appreciate the thorough and thoughtful selection process undertaken by City leaders. The City of Rochester is an important and long-standing customer, and we remain committed to being the best EMS partner possible."

Rural/Metro has served the citizens of Rochester since 1952, first as National Ambulance and then as Rural/Metro Medical Services beginning in 1994. The Company's Rochester operation is the only ambulance service in the region to be nationally accredited by the Commission on Accreditation of Ambulance Services.

Adin Bradley, Vice President of the Company's Eastern Zone, said, "We take our responsibility to provide exemplary care and service very seriously and remain dedicated to contributing to EMS system excellence in Rochester."

Tom Bonfiglio, Division General Manager in Rochester, complimented Rural/Metro employees for their continued teamwork. "We have an exceptional team of EMS professionals here in the Rochester area and we are all committed to building on our strong record of exceptional patient care. We thank the City for this opportunity and look forward to many more years serving the citizens of this community."

Rural/Metro's 400+ employees in Rochester provide more than 57,000 transports annually. In addition to 911 emergency responses, the Company provides non-emergency ambulance services to hospital systems and healthcare facilities throughout the area, including the University of Rochester Medical Center. These services include Advanced Life Support, Basic Life Support, Critical Care Transport, and specialized care for bariatric patients. Rural/Metro also supports the Rochester Police Department, Monroe County Sheriff's Office and New York State Police through its Tactical Medical (SWAT) Program, the only tactical EMS team in the region.

About Rural/Metro

Rural/Metro Corporation is a leading national provider of 911 emergency and non-emergency interfacility ambulance services and private fire protection services in 20 states and approximately 450 communities throughout the United States. For more information, visit the Corporation's web site at or the Rochester operation's web site at

Contact Information


    Liz Merritt
    Rural/Metro Corporation
    Email Contact


    Lashay Harris
    Rural/Metro Medical Services of Rochester
    Email Contact