SOURCE: Sage Software

September 07, 2005 09:00 ET

Sage Software's SageCRM.com Beats the Competition in Hosted CRM Comparison Review, Named Network Computing's "Editor's Choice"

Company's Hosted CRM Solution for Small and Mid-Sized Businesses Wins Head-to-Head Versus All Major Competitors, Including Salesforce.com

SCOTTSDALE, AZ -- (MARKET WIRE) -- September 7, 2005 -- Sage Software (formerly Best Software) announced today that its SageCRM.com hosted customer relationship management (CRM) service for small and mid-sized businesses has won "Editor's Choice" from CMP Media LLC's Network Computing magazine, beating entries from Salesforce.com, Microsoft (via TriVenture CRM OnTarget), RightNow Technologies, NetSuite, and Entellium Corporation. Siebel Systems, Inc. declined to participate in the review, entitled "Hosted CRM Software -- Satisfaction Guaranteed," which is published in the September 1st issue of CMP Media LLC's Network Computing.

Commenting on SageCRM.com, reviewer Pete Payne of CMP Media LLC's Network Computing states, "Of the six we examined, our Editor's Choice [SageCRM.com] impressed us with its well-designed interface." Payne adds, "SageCRM is a full-service hosted CRM offering at a competitive price." Payne and his editorial colleagues commented that sales staffers will appreciate how easily they can navigate through SageCRM.com, while sales managers will like its graphic workflow designer. They also noted that customizing SageCRM.com was, "a breeze."

By contrast, Payne and his colleagues described Salesforce.com Winter '05 Enterprise Edition's feature set, management, reporting and customer service as being "only average," and noted that its price was the highest of all six hosted solutions compared, at $125 per user, per month.

In addition to beating Salesforce.com, SageCRM.com also out-ranked Entellium Corporation's Pro-Activity Release 2005, Microsoft CRM from TriVenture's CRM OnTarget, NetSuite 10.5, and RightNow Technologies' CRM 7.0.

"This 'Editor's Choice' award is an absolutely powerful testament to the strength and value of SageCRM and SageCRM.com when compared to other CRM offerings," said Sage Software President and CEO Ron Verni. "Not only do we provide SMBs with freedom of choice in their CRM options, we outrank the competition while doing it."

Sage CRM is full suite configurable customer relationship management software for small and mid-sized businesses (SMBs) that is available both as a hosted service at SageCRM.com, and for on-premises deployment. In addition, a Sage Accpac edition provides bi-directional front office/back office integration with the award-winning Sage Accpac ERP accounting and operations management software. Sage CRM is fully Web-based and comes with an industry first rent-to-own investment protection guarantee that provides businesses with a critical safety net for their hosted CRM investment.

Sage CRM offers small and mid-sized businesses (SMB) a freedom of choice unlike any other CRM product on the market today. Its flexible Web-based design enables SMBs to use the product either as a hosted subscription service or as an easily deployed on-premises system. With Sage CRM, the customer has the ultimate choice. Sage CRM clients also have more supporting technology options, including Outlook and Lotus® Notes integration, plus IBM® DB2®, MS SQL, Oracle® and Sybase® database options. In addition to this unique freedom of choice, Sage CRM offers businesses many other key advantages over competing solutions, including:

--  Local service and support through an established network of CRM
    Solution Providers, Certified Consultants and Development Partners that
    support both hosted and on premise CRM;
--  Bi-directional integration with back office accounting;
--  Support for wireless devices such as PDAs and cell phones;
--  A large portfolio of vertical enhancements and custom components;
--  Affordable, competitive pricing.
    
Sage CRM and SageCRM.com are affordable for small and mid-sized businesses alike. Sage CRM is available at $595 per user for on-premises licensing and $69 per user per month for hosted CRM at SageCRM.com.

About Sage Software (formerly Best Software)

Sage Software offers leading business management software and services that support the needs, challenges and dreams of more than 2.4 million small and mid-sized business customers in North America. Its parent company, The Sage Group plc (LSE: SGE.L), supports 4.5 million customers worldwide. For more than 25 years, Sage Software has delivered easy-to-use, scalable and customizable software for accounting, customer relationship management, human resources, time tracking and the specialized needs of accounting practices, and the construction, distribution, manufacturing, nonprofit and real estate industries. For more information, please visit the Web site at www.sagesoftware.com/moreinfo or call (866) 308-2378.

© 2005 Sage Software. All rights reserved. The Sage Software logo and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software or its affiliated entities.

Contact Information

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