July 25, 2012 09:00 ET

Sage Survey: Most U.S. Small Businesses Back Up Data as a Precaution, but May Not Be Sufficiently Prepared for a Crisis

Only 39 Percent of U.S. Small Businesses Have a Formal Emergency or Disaster Preparedness Plan and the Majority Back Up Their Financial Data On-Site

ATLANTA, GA--(Marketwire - Jul 25, 2012) - Sage North America announced today the results of its Small Business Disaster Preparedness Study which found that while nearly all U.S. small businesses back up critical financial data, most have not developed a formal emergency preparedness plan. The survey was developed to examine how U.S. small businesses back up important financial data and prepare for unexpected crises. Sage, a leading provider of business management software and services to more than 6 million small and midsized businesses worldwide, conducted the study among 504 small businesses across the U.S.

U.S. SMBs at risk of losing financial data at hands of an emergency or natural disaster

The Sage study found that 94 percent of U.S. small businesses are backing up their financial data. However, six in ten small businesses backing up are keeping it on-site only.

"Backing up on-site may not be sufficient to protect small businesses from natural disasters -- particularly if the business is located in an area prone to earthquakes, hurricanes, fires or flooding -- or more common crises, such as theft or hardware malfunction," said Connie Certusi, executive vice president and general manager of Sage Small Business Accounting Solutions. "Data loss could have a serious impact on operations and crisis recovery. The development of a preparedness plan that includes solutions for protecting critical information, such us backing up off-site, could be the difference between getting a business on its way to recovery and worrying about its survival."

The Sage study also found that 61 percent of surveyed small businesses do not have a formal emergency or disaster preparedness plan in place, citing that they haven't had any issues in the past that influenced the decision to develop it (33%), they hadn't thought about it (30%) or they don't think it's important for their business (27%) as reasons. However, of the 38 percent of small businesses that do have a formal emergency or disaster preparedness plan developed, 88 percent reported that data backup was built into it. To help address this small business need, Sage provides a no cost basic backup service for Sage 50 Accounting-U.S. Edition customers with the purchase of Sage 50 and as part of any Sage Business Care plan for Sage 50. For more information, please visit

Other findings

  • Of those small business owners who back up their financial data, 16 percent are using both on-site and off-site methods to do so.
  • 48% of those small businesses who back up their financial data do so "daily" and 17% do so "a few times a week."
  • 62% of small businesses with a formal emergency or disaster preparedness plan put it in place as a "precautionary measure," while 54% stated "it's the smart thing to do" and 24% said "the nature of their business requires a level of preparedness at all times."

The survey was conducted in February 2012 among Sage customers in the U.S. who are small business owners and has a margin of error of +/- 4% with a confidence level of 95 percent.

About Sage
Sage is a leading global supplier of business management software and services for small and midsized businesses. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs more than 12,600 people and supports more than 6 million customers worldwide. For more information about Sage in North America, please visit the company website at: Follow on Facebook,, and Twitter,

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