SOURCE: CrowdReviews.com

CrowdReviews.com

August 14, 2016 03:00 ET

Samanage Named Best Help Desk Software on CrowdReviews.com

SANTA FE, NM--(Marketwired - August 14, 2016) - CrowdReviews.com, a platform for reviewing and ranking help desk solutions, has announced Samanage as the best help desk software based on the use of a transparent algorithm. Providers of help desk solutions are encouraged to invite their customers to CrowdReviews.com to leave their own reviews on the quality of solutions they are being provided.

The rankings on CrowdReviews.com are determined based on a transparent algorithm. This algorithm takes into consideration a number of elements including 5 primary factors which provides can improve in order to increase their placement within the rankings. These five factors include review strength, sentiment strength, engagement strength, profile strength, and verified status. Providers and customers alike are able to review the factors used to determine placement within the rankings at the link provided below:

http://www.crowdreviews.com/how-do-we-rank

CrowdReviews.com encourages reviewers to attach a LinkedIn profile when leaving a review in order to add additional credence to their review, allowing for visitors to ensure that a review has been written by a real customer. Reviewers are able to select whether to attach their profile to their review or to leave their review anonymously. However, while the choice is available, more weight is being placed on reviews made by those which attach their name to the review.

To view the rankings of the best help desk software visit:

http://www.crowdreviews.com/rankings-of-best-help-desk-software

Those interested in joining CrowdReviews.com can visit the following page to register or claim their profile:

http://www.crowdreviews.com/#registration

About CrowdReviews.com

CrowdReviews.com is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

Contact Information

  • Contact Information
    Samuel Powers
    941-257-4559
    530-B Harkle Road,
    STE 100,
    Santa Fe, NM 87505