SOURCE: APAC Customer Services, Inc.

December 18, 2008 12:07 ET

San Francisco Chronicle Awards APAC Customer Services Multi-Year Contract for Subscriber Care Services

BANNOCKBURN, IL--(Marketwire - December 18, 2008) - APAC Customer Services, Inc. (NASDAQ: APAC), a leading provider of quality customer care services and solutions, announced today that the San Francisco Chronicle has chosen APAC as its subscriber care partner.

Under the multi-year contract, APAC will provide the San Francisco Chronicle with a comprehensive suite of publishing customer care services and back office processing, including subscriber retention, customer service, subscription paper delivery, billing inquiries and newspaper courier services.

"At the end of our competitive selection process, we chose APAC as our partner for subscriber care because of both reputation and success in our industry," cites Chris Blaser, Vice President of Circulation for the San Francisco Chronicle.

"As a leader in publishing customer care, APAC is in the unique position to help our newspaper clients reduce costs while simultaneously providing focus on ways to improve subscriber care," stated Mike Marrow, CEO & President of APAC.

The San Francisco Chronicle is the Bay Area's leading news and information source and has been connecting the region with its award-winning journalism since its founding in 1865. Combined with its online home, SFGate.com, the San Francisco Chronicle reaches 1.9 million Bay Area adults each week. The six-time Pulitzer Prize-winning Chronicle is the nation's 12th largest daily newspaper and SFGate.com is among the nation's top 10 newspaper web sites.

About APAC Customer Services, Inc.

APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of quality customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications, and travel & entertainment industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.

Forward-Looking Statements

This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, forward-looking statements include expressed expectations, estimates and projections of future events and financial performance and the assumptions on which these expressed expectations, estimates and projections are based. Statements that are not historical facts, including statements about the beliefs and expectations of the company and its management are forward-looking statements. All forward-looking statements are inherently uncertain as they are based on various expectations and assumptions about future events, and they are subject to known and unknown risks and uncertainties and other factors that can cause actual events and results to differ materially from historical results and those projected. Such statements are based upon the current beliefs and expectations of the company's management. The company intends its forward-looking statements to speak only as of the date on which they were made. The Company expressly undertakes no obligation to update or revise any forward-looking statements as a result of changed assumptions, new information, future events or otherwise.

Reasons that may cause actual results to differ from historic results or those expressed or implied in the forward-looking statements can be found in the Company's periodic filings with the Securities and Exchange Commission. These filings are available on a website maintained by the SEC at http://www.sec.gov.

Contact Information

  • Company Contact:
    Andrew Szafran
    CFO & Sr. Vice President
    APAC Customer Services, Inc.
    847-374-1949
    Email Contact

    Investor Relations Contact:
    Jody Burfening/Harriet Fried
    Lippert/Heilshorn & Associates
    212-838-3777
    Email Contact