Cybermation

October 25, 2005 08:55 ET

SC Data Center Chooses Cybermation to Enhance Job Scheduling Process; Cybermation's ESP Solution Decreases Workload Time and Increases Productivity

MARKHAM, Ontario--(CCNMatthews - Oct 25, 2005) -

Cybermation, a leading developer of enterprise job scheduling and software change management solutions, today announced a new enterprise agreement with SC Data Center, a privately held, family owned catalogue business based in Monroe, WI. SC Data Center selected Cybermation's ESP job scheduling solution to streamline operations and dramatically reduce scheduling errors.

SC Data Center chose Cybermation after a year long review of vendors in the job scheduling marketplace. Cybermation offered SC Data Center a job scheduling process that was deep in functionality but more importantly, it offered a detailed support network that guided the organization through the job scheduling conversion. Cybermation's professional and experienced staff conducted special education sessions where they worked with SC Data Center production control, operations and technical employees on how to reduce the risks often associated with conversion.

Following the conversion to Cybermation's ESP solution, SC Data Center received immediate benefits, particularly regarding the elimination of latency. Prior to Cybermation, the time between jobs ranged from two to eight minutes; it now takes only seconds with Cybermation's solutions. The nightly workload run time was also dramatically reduced to a point where processing is being completed three to five hours earlier than before. As well, telephone order and customer service centers, now have a much earlier online access to customer information. This allowed SC Data Center to quickly respond to its customers' requests and execute its deliverables with greater speed.

"SC Data Center prides itself on combining Old-World charm with New-World technology," said Ann Wells, Sr. Manager, Production Control Services at SC Data Center. "With Cybermation's ESP job scheduling solutions, we are able to better provide our customers with the products they love in a faster, technologically advanced and more efficient way."

"SC Data Center is a consumer-focused organization that places precedence on the customers' service and experience," said Ray Nissan, CEO of Cybermation. "We look forward to providing SC Data Center with the tools they need to solve their real world business concerns, ensuring they can meet their business objectives and deliver on their customer service goals."

About Cybermation

We make the complex, simple. Cybermation develops enterprise job scheduling and software change management solutions for automating mission critical IT processes. Over the last four years, Cybermation has been recognized as one of the fastest growing software vendors in our industry and as the largest vendor focused primarily on job scheduling. Cybermation has a dedicated team of experienced industry professionals to effortlessly install our solutions, train staff and support customers. We have industry-leading customer enthusiasm levels and an enviable list of Global 2000 customers, including Allstate Insurance, CN Rail, Delta Air Lines, Gap Inc., Honda, McDonald's, Nike, Hudson's Bay Company, UPS, and Verizon in North America and T-Systems UK, Sony, GE Capital and Janssen Pharmaceutica in Europe.

Cybermation has global presence, with offices throughout North America and Europe. Our enterprise solutions include ESP Workload Manager and ESP Espresso for job scheduling environments and ESP Alchemist for software change management environments. For more information, visit www.cybermation.com.

About SC Data Center

The Swiss Colony is a mail order catalog company specializing in both food and non-food gifts, primarily focused around the holiday seasons. Our "gifts of perfect taste" feature Wisconsin cheeses and specialty cheeses, sausages, and pastries and chocolates from our own Bakery. Over the past 25 years the company has branched out into other specialty gift catalogs, featuring titles such as: Tender Filet, Seventh Avenue, Midnight Velvet, Ginny's, Through the Country Door, Monroe and Main, and our new catalog this year called Grande Point.

The Swiss Colony was founded in 1926 by Raymond R. Kubly, Sr. and is still privately held by the Kubly family. The corporate headquarters are in Monroe, Wisconsin, and in 10 other locations throughout the Midwest. Swiss Colony employs 1,200 permanent employees and 6,000 temporary employees to help select the gifts, produce the catalogs and fulfill the orders year round.

Cybermation® and ESP Workload Manager® are registered trademarks of Cybermation Inc. ESP Espresso™, ESP Business Agent™ and ESP Alchemist™ are trademarks of Cybermation International Inc. All other brand and product names are trademarks or registered trademarks of their respective companies.

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