October 06, 2011 08:37 ET

SDL Gains I.S. EN ISO 13485:2003 Quality Certification

SDL offers additional value to medical device companies through commitment to risk management and quality assurance

MAIDENHEAD, UNITED KINGDOM--(Marketwire - Oct. 6, 2011) - SDL (LSE:SDL) the leading provider of Global Information Management solutions, today announced its successful certification to the International Quality Standard I.S. EN ISO 13485:2003. The certification addresses the specific requirements of the medical environment and determines the appropriate standard of quality for products and services in this area. The award demonstrates the importance that SDL places on risk management and delivering the highest quality of service to its clients in the medical devices industries.

As a market leader, SDL believes that excellence in quality is not just a competitive factor but essential in meeting the needs of the highly regulated medical industries. "When working with the world's leading medical device companies, it is essential that SDL's approach to risk management mirrors the focus and commitment our customers have on this subject," comments Paul McManus, Vice President Quality & Infrastructure Group at SDL. "In such a regulated industry, threats to service quality must be identified, assessed and minimized across every step of the service delivery process. SDL's quality management systems help to achieve this goal and reinforce customer confidence in our services."

McManus goes on to say, "We are very proud of this latest certification. It shows that SDL is committed to delivering high-quality service and that companies in the medical field can continue to have confidence in SDL as their Global Information Management partner."

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About SDL

SDL is the leader in Global Information Management. Global Information Management enables companies to engage with their customers throughout the customer journey –from brand awareness, to sales and after-sales support– and across languages, cultures and channels.

SDL's best-of-breed Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information across all customer touch points.

Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, GlaxoSmithKline, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP and Sony. SDL has over 1500 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 60 offices in 35 countries. For more information, visit

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