August 02, 2012 05:28 ET

SDL Recognized by KM World for Innovation and Thought Leadership in Content Management Technologies

MAIDENHEAD, UNITED KINGDOM--(Marketwire - Aug. 2, 2012) - SDL (LSE:SDL), the leading provider of Global Information Management solutions, has been awarded two distinctions from KM World for its best-of-breed content management technologies: repeat recipient of "100 Companies That Matter in Knowledge Management" and induction into the KM World 2012 Hall of Distinction. These awards demonstrate the impact of SDL's content management technologies, specifically its Web Content Management Solutions and Structured Content Technologies, and affirm SDL as a leader in the industry.

KMWorld designates the "100 Companies That Matter in Knowledge Management" for excellence in demonstrating an unwavering commitment to customers with sophisticated technology and real solutions that help companies achieve success in today's connected world.

A leader in global customer experience management, SDL offers integrated Global Information Management solutions that help global businesses:

  • Manage customer experiences across multiple engagement channels
  • Listen to, understand and predict customer behavior
  • Target customers with relevant product content and online experiences
  • Give customers the information they need in the language and media of their choice

The KMWorld Hall of Distinction is a first-time award for SDL and is given to companies that offer innovative technologies and that contribute outstanding thought leadership in knowledge management. "The KMWorld Hall of Distinction is an especially personal designation," said Andy Moore, publisher of KMWorld.

SDL's double award in two areas of content management is testament to the power of SDL's vision in bringing best-of-breed integrated technologies to market.

With SDL's Web Content Management solutions, global companies have the ability to engage with their prospects and customers across multiple channels, devices, languages and cultures. It ensures brand consistency across websites, social media, mobile phones and other devices, in any language throughout the entire customer lifecycle. Positioned as a "leader" by both Forrester and Gartner, SDL Tridion® optimizes customer web engagement, maximizes conversion rates and reduces operational costs.

SDL's Structured Content Technologies empower global companies to easily create, share, manage and dynamically publish technical information that is tailored to the unique interests of their global customers. Structured content sets the foundation for creating a more engaged customer experience by helping organizations to achieve significant cost reductions and efficiency, gain business agility, enhance time to global market and achieve brand consistency.

"We are very pleased to be recognized once again by KM World for technology innovation and leadership. Global companies face growing pressures to engage an increasingly demanding customer base in more markets and in more languages than ever before. We are determined to create technology solutions that deliver compelling global customer experience," said John Hunter, CEO of SDL.

About SDL

SDL enables global businesses to engage with their customers in the language, the media and at the moment they choose. We help businesses manage their brands, drive global revenues, accelerate speed to market and enrich their customers' experience. SDL's enterprise-ready innovative technology and service solutions span the entire customer journey and include social listening and marketing analytics, campaign management, language management and services, video and written content creation, web content management, dynamic technical documentation publication and eCommerce. SDL solutions drive global reach across multiple languages, cultures, channels and media. SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. For more information, visit

About KM World

The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.

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