SOURCE: Send Word Now

Send Word Now

November 05, 2013 14:29 ET

Send Word Now® Adds Custom Message Templates and Instant Messaging to Alerting Service

NEW YORK, NY--(Marketwired - Nov 5, 2013) -  Send Word Now, the leading worldwide provider of emergency notification and critical communications services, announced today the addition of custom templates for message creation, along with the availability of Instant Messaging (IM) as an alerting modality.

New, user-defined message templates within Send Word Now give users complete control over the presentation of messages, including fonts, colors, styles, images and logos via HTML. Certain system or database fields, such as recipient name or custom Get Work Back instructions, can also easily be inserted into email and SMS message templates.

With the addition of IM, Send Word Now supports Yahoo!® Messenger, Google® Talk™ (GTalk), AOL® Instant Messenger (AIM®) and ICQ®. Other commonly used IM applications are under consideration for future releases.

"At Send Word Now, we're continually working to improve the experience of both the message sender and the message recipient," said Lorin Bristow, Senior Vice President, Marketing, for Send Word Now. "The addition of custom templates and IM to our alerting service is another step forward in enhancing our customers' critical communications capabilities."

About Send Word Now (www.sendwordnow.com)

Headquartered in New York City, Send Word Now is the leading provider of on-demand alerting for crisis communication. The company's easy-to-use, web-based emergency notification solutions and mobile applications are used by businesses, government agencies, universities, and non-profit organizations to ensure fast, effective, two-way communication when it is needed the most.

Send Word Now's enterprise-class notification service is capable of transmitting tens of thousands of voice and text messages in minutes, while providing a full audit trail for after-action reporting and follow-up. It is designed to reach anyone, anywhere, anytime, with any device, over any type of connection. Send Word Now was recently awarded "2013 Notification System of the Year" by DRI International, and also received the 2013 Small Business Achievement Award from the Department of Homeland Security for its work with the Federal Emergency Management Agency (FEMA).

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