SOURCE: ServiceSource


March 03, 2011 09:00 ET

ServiceSource CEO, Mike Smerklo, Is Featured Speaker at Cloud Connect 2011

SAN FRANCISCO, CA--(Marketwire - March 3, 2011) - ServiceSource®, the global leader in cloud-enabled service revenue performance solutions, today announced that Mike Smerklo, CEO of ServiceSource, will be a featured speaker at the Cloud Industry Summit during Cloud Connect 2011, happening March 7-10, 2011 at the Santa Clara Convention Center.

Attendees will hear Smerklo discuss how the emergence of new business models, such as "pay for performance," are shifting how technology-based organizations are delivering value to customers and partners. Additionally, attendees in this interactive session will also have the chance to discuss best practices for SaaS vendors on how to improve recurring revenue streams across their entire customer base -- as well as learning how any technology-based company can increase renewal rates for lower dollar/high-volume recurring service revenue opportunities.

For more information about ServiceSource while at Cloud Connect, please visit booth #206.

Cloud Connect -- the defining event of the cloud computing industry. Fireside Chat: The Results-based Service Cloud

Mike Smerklo, CEO of ServiceSource, moderated by MR Rangaswami, Co-Founder & Publisher of Sand Hill Group

Tuesday, March 8, 2011, 12:00 PM-12:15 PM

Santa Clara Convention Center, Great America J

About Cloud Connect
Cloud Connect, produced by UBM TechWeb, is the defining event of the cloud computing industry. As both a conference and an exhibition, Cloud Connect's goal is to chart the course of cloud computing's development by bringing together enterprise IT professionals, developers, infrastructure providers and cloud computing innovators. UBM TechWeb has produced cloud events that define and frame cloud computing discussions since June 2008, including Cloud Summit Executive and Enterprise Cloud Summit at Interop. Cloud Connect is a one-of-a-kind event that encompasses the entire cloud computing ecosystem featuring a Launch Pad program, IT & Developer workshops and a full conference program. Cloud Connect will take place March 7-10, 2011 at the Santa Clara Convention Center in Santa Clara, CA. For more information visit:

About ServiceSource
ServiceSource focuses on driving increased service revenue, profitability and customer satisfaction for technology-based companies. ServiceSource manages the sales process for renewals of maintenance, support and subscription agreements on behalf of its customers. ServiceSource's integrated solution consists of a suite of purpose-built cloud applications, a proprietary Service Revenue Intelligence Platform and dedicated service sales teams working under our customers' brands offered as a managed service. This cloud-enabled services solution addresses the critical steps of the renewals process, including data management, quoting, selling and service revenue business intelligence. ServiceSource's business is built on its pay-for-performance model, whereby its revenues are based on the service renewals customers achieve with its solution.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.