SOURCE: ServiceSource


November 07, 2011 09:00 ET

ServiceSource Expands Executive Team, Names Veteran Martin Moran EMEA General Manager to Lead Next Phase of Growth

SAN FRANCISCO, CA--(Marketwire - Nov 7, 2011) - ServiceSource® (NASDAQ: SREV), the global leader in service revenue management, today announced the appointment of Martin Moran as General Manager of Europe, Middle East and Africa (EMEA). With over fifteen years of experience in managing and growing businesses in Europe, including a decade with, Martin will bring further leadership strength to the ServiceSource Global Executive Team.

ServiceSource has a significant opportunity in EMEA, with 35% year-on-year revenue growth in 2010, and 41% year-on-year revenue growth for the first half of 2011. ServiceSource has chosen Martin to lead ServiceSource in EMEA and help the Company realize its growth potential in the coming years.

Mr. Moran will work closely with other members of the ServiceSource Executive Team to set the organization's overall strategic goals and direction. With over 20 years of experience in accounting, consulting, sales and business management, Martin has driven revenue growth with successful technology companies like Oracle and His unique skill-set developed in the EMEA market is suited to ServiceSource's plans for growth.

"Martin is an extremely experienced executive in the enterprise technology space and an expert in the EMEA region," said Jeff Bizzack, president of ServiceSource. "His insights into the challenges rapidly-growing enterprises face with technology and service delivery will be indispensible to ServiceSource and our customers. With his leadership experience from and Oracle, ServiceSource has gained a valuable asset in driving our expansion in EMEA to new levels."

"It is clear to me, from working in the technology industry for over 15 years, that service revenue management is becoming a key revenue lever for technology-based companies across a growing number of industries," said Moran. "ServiceSource is uniquely positioned to capitalize on its leadership opportunity on a global level, and I am delighted to have the opportunity to lead this growth in EMEA."

Prior to his role as Regional Business Director - EMEA at Skype, Martin was a senior executive at, where for 10 years he held roles including Senior Vice President, Global Enterprise Accounts, EMEA and Senior Vice President, Global Alliances and Channels, UK. Martin also worked with Oracle Corporation as the Manager of Applications Sales, Ireland where he significantly boosted sales through strategic partnerships and planning.

About ServiceSource
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, over 40 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ with over a decade of renewals data, benchmarks and best practices. ServiceSource offers its solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to continue our revenue growth in the EMEA region, and our ability to improve the renewal rates, revenue results, and profitability of our customers. These forward-looking statements are based on the Company's current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, changes in market conditions that impact our ability to generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; risks associated with material defects or errors in the Company's software or the effect of data security breaches; our ability to adapt our solution to changes in the market or new competition; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports filed with the Securities and Exchange Commission, which and can be obtained online at the Commission's website at All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

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