SOURCE: ServiceSource


June 01, 2011 09:00 ET

ServiceSource Joins the Cloud Security Alliance

Pioneering Leader of Cloud-Powered Services and Pay-for-Performance Business Model for Service Revenue Management to Join Thought Leaders on Cloud-Computing and Security

SAN FRANCISCO, CA--(Marketwire - Jun 1, 2011) - ServiceSource® (NASDAQ: SREV), the global leader in cloud-enabled service revenue performance solutions, announced today it has joined the Cloud Security Alliance (CSA). The Cloud Security Alliance is a leading not-for-profit organization dedicated to promoting best security practices in cloud computing and securing other forms of computing through the use of cloud computing.

As a CSA corporate member, ServiceSource will look to share, promote and expand on its best practices for data protection in the cloud. ServiceSource and CSA will work jointly to raise public awareness on the appropriate uses of cloud computing and educate on the importance of cloud security solutions in the changing business environment.

"We are thrilled to join the CSA leadership to advance best practices in cloud security," said Mike Smerklo, chief executive officer, ServiceSource. "Our customers are technology-based companies who are the early adopters of cloud-based solution and demand vendor partners do the same. ServiceSource is setting the standard for cloud security and implementation in the service revenue management category. We look forward to working with CSA to share our knowledge and inform security professionals about the role of cloud platforms and applications that manage customer data and assets across the Service Revenue Management ecosystem."

"We are pleased to welcome ServiceSource to the Cloud Security Alliance," said Jim Reavis, co-founder and executive director, Cloud Security Alliance. "ServiceSource will provide us and the public with a unique perspective on business operations and cloud security. We look forward to their contribution as we continue to work with leading security and technology providers to help guide the way in the cloud security space."

The Cloud Security Alliance comprises many subject matter experts from a wide variety of disciplines. CSA is known as an industry pioneer in the cloud computing space. They recently began an initiative with ISO/IEC to develop an international set of cloud security and privacy standards. CSA also presented its 2011 initiatives at the most recent RSA in San Francisco and was founded in 2008 after Jim Reavis delivered an influential speech highlighting the need for secure cloud computing.

About ServiceSource
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, over 40 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

About the Cloud Security Alliance
The Cloud Security Alliance is a not-for-profit organization with a mission to promote the use of best practices for providing security assurance within Cloud Computing, and to provide education on the uses of Cloud Computing to help secure all other forms of computing. The Cloud Security Alliance is led by a broad coalition of industry practitioners, corporations, associations and other key stakeholders. CSA is comprised of many subject matter experts from a wide variety disciplines, united in their objective to promote a common level of understanding between the consumers and providers of cloud computing regarding the necessary security requirements and attestation of assurance. For further information, the Cloud Security Alliance Web site is

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