SOURCE: ServiceSource


December 02, 2010 09:00 ET

ServiceSource Names Industry Veteran Greg Olsen New Vice President of Engineering & Chief Technologist

SAN FRANCISCO, CA--(Marketwire - December 2, 2010) - ServiceSource®, the global leader in cloud-powered service revenue performance solutions, today announced the appointment of Greg Olsen as vice president of engineering and chief technologist. In this role, Olsen will work closely with Ganesh Bell, ServiceSource executive vice president of products, to advance the development, design and implementation of ServiceSource's cloud-based application platform.

"Greg Olsen is an industry expert who has over 15 years experience utilizing the Internet as a platform for business applications," said Ganesh Bell, executive vice president of products at ServiceSource. "With Greg's thought leadership and body of work around the strategic execution of the latest SaaS and cloud technologies, we are in an ideal position to accelerate the execution of our product vision for cloud-powered services and drive even greater customer success. We could not be more pleased to have Greg joining our team here at ServiceSource."

Previously, Olsen served as vice president of development at SAP, where he guided the design of a new cloud-based application platform. Prior to SAP, Olsen was the co-founder and product visionary of Coghead, a pioneering Platform-as-a-Service provider that helped bring cloud computing to a broad audience of application developers. Olsen also served as CTO of Coghead until it was acquired by SAP in 2009.

"My past experience in developing and deploying mission-critical technology solutions, combined with my entrepreneurial spirit makes the move to ServiceSource a perfect match both on a personal and professional level," said Greg Olsen, vice president of engineering & chief technologist at ServiceSource. "I look forward to leading the development of the next generation of cloud applications and providing our customers with the most innovative solutions to help them optimize their service revenue."

Olsen holds a PhD in engineering and M.S. in computer science from Stanford University, and M.S. and bachelors degrees in engineering from the University of California, Santa Barbara.

About ServiceSource
ServiceSource partners with technology, healthcare and life sciences companies to help them maximize maintenance, support and subscription revenue while optimizing customer loyalty. With over $5.5 Billion of service revenue under management worldwide, ServiceSource delivers results with a purpose-built cloud-powered services solution, including a suite of cloud applications and specialized managed services leveraging a deep, proprietary knowledge base of benchmarks and best practices. ServiceSource operates using a pay-for-performance business model that enables a success-driven, shared-risk partnership. ServiceSource is headquartered in San Francisco. For more information, visit