SOURCE: ServiceSource

ServiceSource

May 03, 2011 09:00 ET

ServiceSource and NetApp to Lead Service Revenue Performance Session at Technology Services World Conference

SAN FRANCISCO, CA--(Marketwire - May 3, 2011) - ServiceSource® (NASDAQ: SREV), the global leader in cloud-enabled service revenue performance solutions, today announced details of its participation at the 2011 Technology Services World conference. Ganesh Bell, executive vice president of products at ServiceSource, and Nick Howard, senior director of service operations at NetApp, will be delivering a keynote session during the conference, taking place May 2-4, 2011 at the Santa Clara Convention Center in Santa Clara, California.

In their session, Ganesh and Nick will discuss how poorly installed base data quality and inadequate service renewal processes negatively impact service revenue and customer loyalty. They will also discuss best practices in developing and deploying cloud applications, learned from the collaboration between NetApp and ServiceSource.

For more information about ServiceSource while at Technology Services World, please visit booth #21.

What:
Technology Services World -- The conference for up-and-coming managers and leaders and those looking to gain key industry insights as well as ideas for refinement of strategies and plans. Keynote: Accelerating Recurring Service Revenue and Customer Loyalty

Who:
Ganesh Bell, executive vice president of products at ServiceSource, and Nick Howard, senior director of service operations at NetApp

When:
Tuesday, May 3, 2011, 1:10 PM-1:50 PM PDT

Where: Santa Clara Convention Center, Santa Clara, California. Conference Room: EXPO Theater 1

About TSIA
The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. We keep their business leaders informed and connected through a full range of programs and services that tackle real-world service business challenges, providing real-world solutions. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. TSIA brings the technology services industry together. www.tsia.com

About ServiceSource
ServiceSource is the global leader in Service Revenue Management. The Company focuses on driving increased service revenue, profitability and customer satisfaction for technology-based companies. ServiceSource manages the sales process for renewals of maintenance, support and subscription agreements on behalf of its customers. ServiceSource's integrated solution consists of the Service Revenue Performance Suite of cloud applications, dedicated service sales teams working under our customers' brands and a proprietary Service Revenue Intelligence Platform. By integrating software, managed services and data, ServiceSource addresses the critical steps of the renewals process including data management, quoting, selling and service revenue business intelligence. ServiceSource's business is built on its pay-for-performance model, whereby its revenues are based on the service renewals customers achieve with its solution.

For more information on ServiceSource, visit http://www.servicesource.com. To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

Contact Information

  • Media Contacts:
    Will Stickney
    Horn Group for ServiceSource
    Email Contact
    (415) 905-4025