SOURCE: ServiceSource

June 25, 2012 08:15 ET

ServiceSource Receives Award for Excellence in Growth by Top Analyst Firm

Frost & Sullivan Selects Leading Service Revenue Management (SRM) Company for Innovation, Leadership and Market-Leading Growth

SAN FRANCISCO, CA--(Marketwire - Jun 25, 2012) - ServiceSource® (NASDAQ: SREV), the global leader in Service Revenue Management, today announced it has been selected to receive the award for 2012 Excellence in Growth by leading global analyst firm Frost & Sullivan.

The Frost & Sullivan Excellence in Growth Award recognizes a company which has demonstrated significant excellence in growth leadership. ServiceSource demonstrated higher-than-average industry growth in the past few years, outpacing all competitors. In addition, ServiceSource has implemented thought leadership and innovative strategies that have had significant impact on the industry.

"ServiceSource has experienced tremendous growth, driven by global expansion of some of the most successful tech-enabled companies in the world. We stand alone atop the service revenue management category and our success is fueled by the delivery of additional recurring service revenue and installed base intelligence not available anywhere else," said Mike Smerklo, CEO and Chairman of the Board, ServiceSource.

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

To honor the outstanding recipients, Frost & Sullivan will be hosting the annual Awards luncheon on Tuesday, 26 June 2012 at the Tokyo American Club.

For more information on ServiceSource, please see

About ServiceSource, Inc.

ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, up to 44 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages. 

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to improve the renewal rates and revenue results of our customers and the overall benefits of our cloud applications. These forward-looking statements are based on the Company's current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, changes in market conditions that impact our ability to generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; risks associated with material defects or errors in the Company's software or the effect of data security breaches; our ability to adapt our solution to changes in the market or new competition; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission's website at All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

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