SOURCE: ServiceSource

ServiceSource

December 06, 2010 09:00 ET

ServiceSource to Share Best Practices on Service Revenue Management at Dreamforce 2010

Cloud Computing Leaders Converge at Dreamforce

SAN FRANCISCO, CA--(Marketwire - December 6, 2010) - ServiceSource®, a global leader in cloud-powered service revenue performance solutions, today announced Executive Vice President of Products, Ganesh Bell, will present alongside an industry-leading technology company and ServiceSource customer during the upcoming Dreamforce 2010, being held at Moscone Center in San Francisco from December 6-9, 2010.

This presentation, "Roadmap to 100% Recurring Revenue Performance," will discuss the benefits of the Salesforce and ServiceSource integration -- including a single view of one's install base, improved sales forecasting and greater partner and sales rep productivity. Bell will address how the integration allows joint customers to access both Salesforce and ServiceSource data in one single view to better manage the service revenue opportunity and pipeline, and create a collaborative ecosystem on a global basis.

In addition to the presentation, ServiceSource will exhibit at Dreamforce on December 6-9 in booth #248 within the industry solutions area.

What:
"Roadmap to 100% Recurring Revenue Performance," a break-out session at Dreamforce

Who:
Ganesh Bell, executive vice president of products, ServiceSource
Industry-leading global technology company and ServiceSource customer

When:
Wed., Dec. 8, 2010, 12:15 p.m. - 1:15 p.m.

Where: 
Moscone Center, San Francisco, CA
Room: West 3014

Dreamforce is the industry's leading global cloud computing event focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud, Service Cloud, Force.com and more. Over the past 10 years, the cloud computing economy has radically changed the way companies operate. Now as we enter the next phase, cloud computing is becoming inherently social, real-time and mobile. Dreamforce is where this transition is happening with hundreds of salesforce.com partners exhibiting the latest cloud offerings, as well as training sessions, seminars and breakout sessions.

About Ganesh Bell:
Ganesh Bell brings over seventeen years of experience in the enterprise software industry to ServiceSource. He is responsible for all aspects of product strategy, product management, development and operations of ServiceSource's cloud applications and technology. Prior to ServiceSource, Mr. Bell held several key positions at SAP most recently as Vice President of Product Strategy & Management for the business intelligence & technology platform group. Throughout his career, Bell has held key product, technology, and executive positions in leading enterprise software companies and startups. He was Chief Technologist at PeopleSoft Inc providing leadership in integrating its technology portfolio after the acquisition of J.D. Edwards where he served as Chief Software Architect. Prior to J.D. Edwards, Mr. Bell served as Vice President of Products at YouCentric where he led the core development of the products team.

Ganesh Bell holds a Bachelor of Science degree from University of Madras, India and a Masters degree in Computer Science from North Dakota State University.

About ServiceSource:
The service revenue performance company, ServiceSource partners with technology, healthcare and life sciences companies to maximize maintenance, support and subscription revenue while optimizing customer loyalty. ServiceSource delivers increased service revenue for clients with a purpose-built cloud-powered services solution, including a suite of cloud applications and specialized managed services leveraging a deep, proprietary knowledge base of benchmarks and best practices. ServiceSource offers its solution on a pay-for-performance business model that enables a success-driven, shared-risk partnership. ServiceSource is headquartered in San Francisco, with offices and full-service capabilities around the globe.

For more information on ServiceSource, visit http://www.servicesource.com