Shaw Communications Inc.
TSX : SJR.NV.B
NYSE : SJR

Shaw Communications Inc.

November 10, 2005 12:29 ET

Shaw Completing Over 1,000,000 Telephone Calls Per Day, Customers Rely on Shaw Digital Phone

CALGARY, ALBERTA--(CCNMatthews - Nov. 10, 2005) -

Customer service, reliability and value the driving forces behind success of the new service

Shaw Communications Inc. (TSX:SJR.NV.B) (NYSE:SJR): As Shaw Digital Phone nears nine months of operation since the first market launch in Calgary, the service continues to win over customers and grow across Western Canada. Each day, more than 1,000,000 calls are processed on the Shaw Digital Phone network, connecting customers to friends and family across Canada and the U.S.

"Our robust network, along with the security measures we've put in place, create a reliable platform for customers to use Shaw Digital Phone with confidence," said Peter Bissonnette, President of Shaw Communications. "They experience this reliability every time they pick up the phone."

Currently, more than 50 per cent of Digital Phone customers are taking a new phone number when they activate Shaw Digital Phone service. All customers choosing a new number can have their Shaw Digital Phone service installed the next day.

"While some customers still choose to keep their old number and bring that number to their Shaw Digital Phone service, number porting is clearly becoming a diminishing barrier to customers making a new choice." said Bissonnette. "In many cases Shaw's 24/7/365 service and value outweigh the benefits of keeping their existing phone number."

Now available in Calgary, Edmonton, Winnipeg, and Victoria, Shaw Digital Phone includes unlimited calling in Canada and the U.S., professional installation, enhanced 911 service, directory and operator services, and 24/7/365 customer support. During the first seven months of operation, more than 56,000 customers signed up for Shaw Digital Phone.

Shaw Communications Inc. is a diversified Canadian communications company whose core business is providing broadband cable television, High Speed Internet, Digital Phone, telecommunications services (through Big Pipe Inc.) and satellite direct-to-home services (through Star Choice Communications Inc.) to approximately 3.0 million customers. Shaw is traded on the Toronto and New York stock exchanges and is a member of the S&P/TSX 60 index (Symbol: TSX - SJR.NV.B, NYSE - SJR).

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