Shaw Communications Inc.

Shaw Communications Inc.

March 15, 2005 12:13 ET

Shaw to Offer New Service Enhancements for Visually-Impaired Customers


NEWS RELEASE TRANSMITTED BY CCNMatthews

FOR: SHAW COMMUNICATIONS INC.

TSX SYMBOL: SJR.NV.B
NYSE SYMBOL: SJR

MARCH 15, 2005 - 12:13 ET

Shaw to Offer New Service Enhancements for
Visually-Impaired Customers

CALGARY, ALBERTA--(CCNMatthews - March 15, 2005) - Shaw Communications
Inc. (TSX:SJR.NV.B) (NYSE:SJR): New information technologies are
facilitating ways to make everyday life more inclusive and to increase
the independence of people living with a vision loss. Shaw Cablesystems
announced today it is the first cable company in Canada to make its
monthly bills and customer service structure user-friendly for
sight-impaired customers.

"It's extremely satisfying to deliver these vital services to our
sight-impaired customers," said Peter Bissonnette, President of Shaw
Communications. "Providing our statements in Braille and large print
formats enhances the independence, equality and privacy for these
customers as they manage their home services and finances."

Shaw customers can now request their monthly bill in Braille or
large-format printing and can also sign up for online billing and use a
variety of technologies, such as text-to-speech software, to ensure they
can read or review their monthly statement. The new shaw.ca site is
compliant to Web Content Accessibility Guidelines to meet the needs of
users with a vision loss. Customers who inform Shaw that they have a
sight impairment, will be notified of future innovations and services
tailored for the sight-impaired community in Western Canada.

"Companies that proactively adjust their business to accommodate the
unique needs of sight-impaired consumers will reap the rewards,"
commented Jim Sanders, President of The Canadian National Institute for
the Blind. "There's a business benefit that Shaw has recognized, but
more importantly, they've taken a strong and responsible step forward
with these new initiatives." added Rob Sleath, President Advocates for
Seeing Impaired Consumers.

Customers who wish to learn more about these new services available from
Shaw can either call 1-888-472-2222 or visit shaw.ca to register for
online billing.

Shaw Communications Inc. is a diversified Canadian communications
company whose core business is providing broadband cable television,
Internet and satellite direct-to-home ("DTH") services to approximately
3.0 million customers. Shaw is traded on the Toronto and New York stock
exchanges. (Symbol: TSX-SJR.NV.B, NYSE-SJR).

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Contact Information

  • FOR FURTHER INFORMATION PLEASE CONTACT:
    Shaw Communications Inc.
    Peter Bissonnette
    President
    (403) 750-4500
    Website: www.shaw.ca