SAN FRANCISCO, CA--(Marketwired - Jun 2, 2015) - Runscope, the leader for cloud-based API monitoring and testing, today announced that uShip has been able to gain real-time insight into business-critical API incidents and pinpoint problems immediately for the uShip API and hundreds of partner integrations with companies like eBay, Cars.com and Ritchie Bros. Auctioneers before they become incidents.
The Austin-based shipping marketplace known widely for its role on A&E's popular reality show Shipping Wars helps consumers and businesses quickly and affordably find empty truck space at feedback-rated transport companies.
As its shipping marketplace grew more popular, it has also become more complex, and uShip realized the need for an API solution that allowed it to stay ahead of problems before they reach the end-user.
uShip tried doing manual API testing to help with partner integrations in the beginning, but the process was labor-intensive and pulled the team away from focusing on its core competency and business development efforts. Plus, with few resources to create a viable home-grown solution, the tests did not yield enough data to debug problems and uncover whether an integration issue was on uShip's end or the partner's end.
"We needed a service that is powerful enough to handle our growing API platform, as well as easy to use across multiple teams. Runscope was a no brainer decision for us," said Troy Miller, API product manager at uShip. "Since we began using Runscope, our average support time is a fraction of what it used to be."
By keeping a constant eye on the uShip API, Runscope catches problems before they become issues. By monitoring API traffic on by-the-minute schedules and providing real-time alerts, uShip does not miss a beat if a test fails. Another benefit is that scheduled tests establish a performance and quality baseline that the API team can refer to if a pattern of test failures emerges.
uShip can also easily share test result data with partners. "Our partners don't always have insight into what they're actually sending us versus what they think they're sending us," said Miller. "Runscope allows us to keep our customers happy, even if we aren't the source of an API issue. Our partners love it."
With happy partners and satisfied customers, uShip continues to disrupt the shipping and freight industry, and the company continues to grow. uShip can rest easy in knowing that Runscope has its eye on the API at all times with its API as a major component fueling its expansion.
"uShip was our first paying customer when we launched in 2013, and it's been exciting to see them expand their platform and partnerships as we've grown to meet their needs and the needs of other enterprises," said John Sheehan, Co-founder and CEO at Runscope.
To read the full case study, simply go to: https://www.runscope.com/customers/uship.
Runscope was founded in 2013 with the idea that depending on a web service API in a mobile or web application should be as easy as depending on code running locally. Runscope enables the modern development lifecycle with a powerful suite of API tools that helps developers build better applications and better businesses. More than 40,000 developers in more than 135 countries across the globe rely on Runscope to ensure that their APIs are not only operating, but performing optimally and correctly. Runscope is backed by General Catalyst Partners, True Ventures and Andreessen Horowitz, and the team comes from Twilio, Pinterest, Amazon, HubSpot, Mashery and Apigee. The company is based in San Francisco, CA. For more information, go to: http://www.runscope.com.