SOURCE: Shipwire

Shipwire

November 16, 2010 11:00 ET

Shipwire Offers Same Day Shipping Guarantee Across the Shipwire Global Warehouse Network

Shipwire Now Offers Sellers of Any Size the Shipping Strength of the Largest Online Retailers, Backed by the Industry's Highest Accuracy, Service Level and Money Back Shipping Guarantees

PALO ALTO, CA--(Marketwire - November 16, 2010) - Shipwire, the leader in ecommerce fulfillment, released the industry's first same day shipping fulfillment service, backed by a money back fulfillment service level guarantee. Any order sent in a timely manner to one of Shipwire's global facilities will be fulfilled the same day, or the shipment is free of handling charges. With order drop times available globally around the clock, Shipwire offers worldwide fulfillment 24 hours a day that can be configured by merchants to match their business need.

Same day shipping is now a standard service level for all shipments. The only requirement for merchants is to submit their orders to Shipwire by the cut-off time for the local warehouse. Shipwire guarantees that orders will leave the warehouse that day, or they don't pay for the handling. Shipwire is offering three service levels for Same Day Shipping that give merchants the ability to pass through service guarantees to their buyers.

  • Guaranteed Same Day Shipping - Shipwire's global standard shipping guarantee: Shipwire guarantees that all online orders received by 05:30 "Local Warehouse Time" (LWT) will leave the warehouse that day.
  • Best Effort Same Day Shipping - For orders submitted after the guaranteed same day shipping cut-off time, up until 10:30 LWT, Shipwire will process the same day with a "best effort" service level, unless an expedited option is chosen.
  • Guaranteed Expedited Same Day Options - For a small fee merchants can extend the guaranteed same day shipping cut-off times until later in the day. Any order processed late will automatically trigger the money back guarantee.

"Shipwire has always offered 100% shipping accuracy, and a 24-hour shipment guarantee," says Shipwire CEO Damon Schechter. "However, by launching a same day fulfillment guarantee, we're providing our sellers with the fastest fulfillment grade of service, that they can then offer to their buyers, this holiday season and beyond."

"Same day shipping, combined with global locations, is a powerful competitive advantage," continues Schechter. "Shipwire provides warehouses in the U.S., Canada and the U.K., to give the small- and mid-sized seller the shipping muscle of the largest online seller."

A merchant that stores inventory in all Shipwire warehouses can effectively receive 1-2 day shipping for the price of ground, throughout most of the U.S., Canada and the U.K. This is a significant savings over expensive expedited and international shipping options. Paired with a same day fulfillment guarantee, Shipwire-powered sellers can offer aggressive, guaranteed expedited delivery or free shipping to buyers, while paying only ground parcel rates. Sellers that take advantage of the Shipwire platform can cut shipping costs, while offering buyers the shipping offers similar to the largest retailers.

To learn more about service level guarantees, please visit:

http://www.shipwire.com/help/guaranteed-shipping-guarantee/

About Shipwire (http://www.shipwire.com)
Shipwire, the leader in business fulfillment, effectively eliminates shipping headaches for growing merchants, with a global warehouse network, and software solutions powered by its Store-Sell-Ship™ platform. Shipwire is the only warehouse logistics distribution service that is on-demand and instantly integrates with leading shopping carts. Shipwire's latest offering, Shipwire Anywhere™ is business order fulfillment management and services for inventory warehouse management, and enables users to print online USPS postage. For a free trial or more information, contact 1-888-SHIPWIRE or visit http://www.shipwire.com/trial.

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