Siebel Systems, Inc.

Siebel Systems, Inc.

June 28, 2005 04:01 ET

Siebel Systems and IBM Reach Milestone in Joint Plan to Deliver Service Oriented Architecture-based Composite Applications

LONDON--(CCNMatthews - Jun 28, 2005) -

Siebel Systems, Inc. (Nasdaq:SEBL), the leading provider of customer-facing solutions, today announced at the 2005 IBM Executive Service Oriented Architecture (SOA) Summit that Siebel and IBM have reached a milestone in their joint plan to deliver SOA-based composite applications. Siebel Systems is now offering the Siebel 7.8 Web UI Dynamic Developer Kit (DDK), a SOA solution that leverages IBM WebSphere Application Server and IBM WebSphere Portal to allow organizations to provide access to Siebel functionality through portals and custom Web applications. Using this capability, companies can quickly provide Siebel functionality to additional users internal or external to the organization while reducing Web application development time and cost.

The Siebel 7.7 Web UI DDK is a milestone in Siebel and IBM's long-ranging program to provide products and services that meet the needs of the custom build and component assembly market. Organizations that want to build their own customer-facing solutions will soon be able to dramatically lower TCO by leveraging Siebel SOA-based composite applications supporting DB2, WebSphere, Tivoli, and IBM eServer products, as well as AIX, Solaris, and Windows platforms. Siebel's best-of-breed reusable and modular composite applications will enable customers to mix and match application components to build their own custom solutions faster. Additional details of this program will be announced in July 2005.

"We believe that service oriented architecture is the key to providing our customers with the flexibility they need to keep pace with changes in the marketplace," said David Bernstein, Vice President of Technology for Siebel Systems. "To that end, we plan to combine Siebel's proven domain expertise and IBM's proven middleware and services expertise to provide SOA-based composite applications with rich CRM functionality. With Siebel's prepackaged SOA components, customers will be able to lower their TCO and accelerate custom projects with reduced risk and complexity. IBM and Siebel are committed and will continue to collaborate to make SOA-based composite applications and standards available to our customers."

Using the new Siebel 7.8 Web UI DDK, Siebel functionality is easily deployed as a plug-and-play service in an SOA, allowing developers to reuse the Siebel data model in a Web application and utilize IBM WebSphere Application Server to share Siebel functionality across channels from the call center to the Web. The Siebel 7.8 Web UI DDK can reduce time-to-market by providing a dynamically generated quick-start kit that contains working sample code illustrating common development tasks. Developers can focus on creating a captivating user experience without having to worry about getting the data model right or writing code from scratch.

"As a SOA marketplace leader, today's announcement with Siebel further demonstrates IBM's commitment to fostering critical partner relationships that will allow our customers to accelerate and ease SOA adoption and deployment," said Sandy Carter, Vice President, WebSphere strategy, channels, and marketing, IBM. "The milestone that we celebrate with Siebel today is in response to the larger industry demand for SOA and is another value-add for the IBM Business Integration Adoption Model -- a unique SOA strategy and roadmap that leverages best practices, investments in middleware, consulting and implementation services and open standards leadership to help customers maximize SOA investments to increase business value on demand."

Customers stand to realize substantially more agile and robust SOA-based composite applications by combining Siebel Systems' 11 years of proven CRM domain knowledge with market leading products and services expertise, such as IBM's WebSphere and Business Consulting Services. Together, these new joint IBM-Siebel solutions support industry best practices and employ standard technologies to help IT departments create customer-specific solutions that minimize risk, reduce implementation costs, and increase business results.

About Siebel Systems

Siebel Systems is the world's leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit

For more information on Siebel Systems solutions and services, please visit our Web site:

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Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at Siebel Systems assumes no obligation to update the information in this press release.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only

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