Sigma Systems

Sigma Systems

November 15, 2005 10:00 ET

Sigma Systems Announces Market Availability of Service Management Platform Release 3.0

TORONTO, ONTARIO--(CCNMatthews - Nov. 15, 2005) -

Support for On-Demand Services, Converged Services and New Emerging OSS Architectures

Sigma Systems, (, the leading provider of service management OSS solutions, delivering next-generation services on IP broadband and wireless networks, today announced the general market availability of the Sigma Service Management Platform (SMP) Release 3.0, the company's award-winning flagship product.

SMP is a high performance, extremely reliable, flexible, and customizable service management Platform with proven Service Provider deployments in North America, Europe and Asia Pacific since 1996. SMP Release 3.0 has major enhancements to automate service management and service delivery of subscription, on-demand, and converged telecommunications services for IP broadband and wireless Service Providers.

"Our customers want to offer new classes of services such as on-demand and event based services to enhance their revenue opportunities and competitive differentiation," said Tim Spencer, President, Sigma Systems. "With SMP 3.0, Service Providers will now have an optimized platform for creating and provisioning these new classes of innovative converged services more rapidly and at lower costs."

This third generation Platform reinforces Sigma's global leadership in OSS solutions for cable, wireless and telecommunications providers by delivering a platform to support the emerging new classes of voice, video, data services including subscription, pre-paid, on-demand and event-based services.

"As more and more advanced services are coming down the pike, so too are the needs for - and complexities of - automated service creation, service provisioning and service delivery, increasing," said Larry Goldman, Founder OSS Observer, a leading OSS analyst firm. "To maintain competitive advantage, carriers are concerning themselves with their service fulfillment systems more than ever before, boding well for companies such as Sigma."

In 2006, Sigma Systems will continue to invest significantly in SMP 3.x, in meeting the evolving demands of commercial/business, IPTV, 3G and IMS related services.

SMP 3.0 capabilities include:

- Support for the creation, delivery and management of on-demand and event based services.

- Technology agnostic support for external subscriber repositories, enabling operators to deploy global subscriber identity repositories (LDAP, SQL, 3rd Party solutions), centralized or distributed within their service delivery infrastructure.

- Enhanced service creation environment to facilitate easier and faster creation or modification of services.

- Simplified integration with centralized user security management systems with support for the Java 2 Enterprise Edition (J2EE) Java Authentication and Authorization Service API (JAAS).

- Enhanced J2EE-based adapter framework and control console to simplify integration with external OSS systems and service/network platforms

- Policy based priority management for service orders.

- Significant performance improvements to Sigma's core ServiceBroker™ engine, the component of SMP that delivers powerful intelligent process control and high transaction performance, enabling SMP to dynamically determine, assemble and execute the required processes to instantiate complex service bundles or on-demand services, over a heterogeneous multi-vendor network.

"In order to offer the new classes of on-demand, time interval, user identity based, and IMS based converged services, service providers must evolve their OSS architecture to meet the unique requirements posed by these new service classes," said Brian Cappellani, CTO, Sigma Systems. "Our SMP 3.x series of releases are targeted to support the evolution to this new OSS architecture".

Sigma Service Management Platform Release 3.0 is now generally available to the marketplace and Cox Communications recently signed a contract extension through 2010 with Sigma Systems and will be deploying SMP 3.0 in 2006.

For more information on Sigma's Service Management Platform, Management Applications, Service Creation Environment and Service Management Solutions, visit

About Sigma Systems

Sigma Systems is a leading provider of service management OSS solutions for delivering next-generation services on cable, wireless and IP broadband networks. Sigma's award-winning software solutions help service providers deliver voice, data/internet and video services, anywhere, anytime, while realizing the maximum revenue from subscribers for the least operational cost. The Sigma™ Service Management Platform automates order management, service provisioning and activation, resource management, and service authorization, as well as subscriber self-service and service diagnostics processes. Sigma supports all major communications technologies, including VoIP, PacketCable telephony, SIP telephony, GR303/V5.2 telephony, high-speed Internet, ISP services, wireless infrastructures (1x, 2.5G/3G), advanced digital set-tops. Sigma solutions have been trusted, proven and deployed by tier-1 clients in North America, Europe and Asia since 1996. Today, over 16 million subscribers of next-generation broadband and wireless services are managed by Sigma solutions world-wide. Sigma's clients serve over 40 million subscribers.

Contact Information