SOURCE: SilkRoad technology, inc.

SilkRoad Technology, Inc.

November 27, 2012 09:00 ET

SilkRoad Technology and KnowledgeAdvisors Team Up to Improve the Business Impact of Learning

Partnership Enables SilkRoad Customers to Leverage Big Data to Improve the Impact of Learning on Business Performance

CHICAGO, IL--(Marketwire - Nov 27, 2012) -  SilkRoad Technology, a leading global provider of cloud-based social talent management solutions, announced today that it has partnered with KnowledgeAdvisors to integrate SilkRoad's learning management system (LMS) GreenLight® with KnowledgeAdvisors' analytics platform, Metrics that Matter®.

KnowledgeAdvisors aggregates information from GreenLight and big data from other enterprise systems like CRM and ERP with employee surveys to offer companies a 360-degree assessment of the effectiveness of their learning programs. This allows them to focus on only those that will have the biggest impact on business results.

"Learning and training programs can have a positive impact on business performance during lean times because those activities tie back to business goals. Imagine if you could identify parts of your business that needed improvement and then use training to drive that change," said Flip Filipowski, CEO of SilkRoad. "With Metrics that Matter, we can offer customers greater transparency into the impact of their learning and training programs across the organization to improve employee performance and business results."

With Metrics that Matter, SilkRoad customers can:

  • Create a culture of performance management and goal setting by proactively encouraging manager and employee collaboration
  • Determine the usefulness of tools, techniques or specific content and obtain trainer feedback from multiple sources, including manager, peer, subordinate, vendor and customer
  • Benchmark data to compare learning effectiveness against both internal and external averages
  • Share customizable dashboards, scorecards and detailed reports across the organization from executives to front-line managers
  • Track and measure learning strategically by identifying where the most investments are being made
  • Quantify performance and business outcomes resulting from learning and training programs

"Uncovering the ROI in our training programs has been instrumental in their overall success," said Toni Thompson, director of employee and organizational development at SwedishAmerican. "Through the GreenLight and Metrics that Matter integration, we're able to measure and track ROI on any given course to determine what updates should be made or even whether a course should be eliminated based on its impact on business results. We've already found that our leadership, interpersonal skills, and customer service courses show a positive ROI and can be rolled out to an even larger audience and drive even greater value for us." 

"Metrics that Matter offers an easy way for companies to manage their learning evaluation process across the organization to create learning and training programs that drive employee performance," said Kent Barnett, CEO and Founder of KnowledgeAdvisors. "Our partnership with SilkRoad will deliver a platform that enhances their customers' learning programs by measuring learning effectiveness to reveal the true impact of their investments."

About SilkRoad Technology
SilkRoad is a leading global provider of cloud-based social talent management software. Their passion for creating the finest employee experience drives everything they do. The award-winning SilkRoad Life Suite® is an integrated set of employer-branded TM/HCM solutions that power businesses with the latest Web 2.0 and social media innovations: OpenHire® for recruiting, RedCarpet® for onboarding and life events, WingSpan® for performance management, GreenLight® for learning management, Point™ and Eprise® for Social Collaboration and Content, and HeartBeat® for trusted HRMS. The Life Suite is ideally suited for businesses of every size because of its unique and open "start anywhere" architecture -- implement the complete suite or begin with one solution and add functionality as you need it. Either way, it's the fastest path to develop more productive and empowered employees who can rapidly boost business performance. Visit, follow them on Twitter @SilkRoadTweets or call 866-329-3363 (U.S. toll free) or +1-336-201-5100.

For organizations that utilize learning and development to drive business outcomes, KnowledgeAdvisors offers learning measurement software that improves the effectiveness and business impact of learning. Unlike the standard reporting and dashboard features included in most learning and talent management software, we combine data from multiple enterprise systems with information collected through evaluations and assessments to paint a complete picture of learning and business performance. KnowledgeAdvisors can even benchmark your learning programs against other organizations. For more about KnowledgeAdvisors, visit 

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