NEW YORK, NY--(Marketwired - November 29, 2016) - Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, today announced that William Carroll joined the executive leadership team as Executive Vice President of Professional Services. In his new role, Bill will lead the effort to boost Silverline's customer deployment and implementation processes, expand customer support services, and ensure overall customer satisfaction and success.
"Bill's deep experience in consulting and professional services speaks for itself," said Gireesh Sonnad, CEO and Co-Founder, Silverline. "We're thrilled to have a person with his ability to refine and develop our processes on the Silverline team."
Prior to joining Silverline, Bill was Vice President of Global Delivery at Fruition Partners. Previously, he held management positions in services at CSC, Hewlett Packard, and Equaterra with a proven record for delivering client satisfaction and increasing revenues.
"Silverline has a great reputation in the industry, I'm excited to work with such a developed team," said William Carroll, Executive Vice President of Professional Services, Silverline. "The opportunity to collaborate with an amazing team to help our clients solve complex business challenges is really exciting."
Silverline is a Salesforce Platinum Consulting Partner headquartered in New York City with consultants throughout North America focusing exclusively on the end-to-end deployment of Salesforce products and powerful third party apps. Silverline's results-driven methodology leverages best practices developed over 900+ deployments, with deep expertise in Financial Services, Force.com, and Healthcare including Providers, Payers, Medical Device/Supply, Wellness, Service Providers, and Health Information Networks. Silverline also offers a suite of popular AppExchange apps, including CalendarAnything and the newest product, The WaterCooler, an Intranet Platform.