SOURCE: Single Digits, Inc.

Single Digits, Inc.

September 30, 2010 08:30 ET

Single Digits Announces Global Partnership With Airangel

MANCHESTER, NH--(Marketwire - September 30, 2010) - Single Digits, Inc., a leading global provider of High Speed Internet Access solutions, today announced they have entered into a strategic partnership with Airangel, the United Kingdom's leading provider of guest Internet access solutions. This partnership will expand the reach of both companies' service and support capabilities, enabling a sharing of technology innovation, multi-language global support and field engineering resources throughout North America and Europe.

"We have chosen to partner with Airangel for their high level of network engineering capabilities and their industry leading guest support service delivery," said Bob Goldstein, CEO of Single Digits. "Airangel's proven track record in the European market in constructing customized solutions for both new and existing networks as well as their comprehensive support and maintenance solutions has made them an ideal counterpart."

Efficient global operations create a competitive advantage for both parties and their customers. The partnership and similarities between Single Digits and Airangel will allow the companies to uphold the same Quality of Service, even while the properties they are maintaining are overseas. "We pride ourselves on providing our client peace of mind, and part of this comes from the certainty of help close by," said Airangel's Managing Director, Dean Wilkinson. "We're increasingly working with clients with global requirements, and entering a partnership of this ilk will help us meet their ever-changing needs."

This partnership agreement allows both Airangel and Single Digits to cost effectively leverage each other's field engineering and call center services to support their European and American properties. This reciprocal relationship will allow for clients to feel the real time touch they have become accustomed to in the quickly moving and time sensitive world. Redundant call centers allow property guests to have a direct connection to regional support in their native language, with Single Digits entertaining English, Spanish and French speaking guests in America, and Airangel fluently conversing in the most commonly spoken languages in Europe. 

About Single Digits
Single Digits offers a complete guest HSIA solution, including all components of IP network design, engineering, professional services, ongoing maintenance, network monitoring multi-lingual support, revenue reporting, and authentication tracking. Our powerful Business Access Portal software, which combines hosted guest authentication (AAA), proactive network monitoring (SNMP), trouble ticketing, and global reporting tools, enables management companies to cost effectively and efficiently deploy HSIA in virtually any environment.

About Airangel
Airangel is a leading UK supplier of wired and wireless guest Internet access working across the hospitality, conferencing and corporate sectors. It specializes in branded guest portals and virtual concierge service which combines reliable connectivity and enhanced quality of service.