SOURCE: Socialware


November 13, 2014 09:01 ET

Socialware Adds Advanced Natural Language Content Recommendation to Social Media Platform

Automated Semantic Analysis Recommends Content That Matches Contacts' Interests to Deepen Relationships on Social Networks, Simplify Social for Advisors

AUSTIN, TX--(Marketwired - Nov 13, 2014) - Social media compliance and marketing experts, Socialware, today announced new advanced natural language processing functionality, available immediately. This new functionality "reads" content that is available for advisors to share on social networks and, based on a semantic analysis of their contact's interests in their social profile, recommends which content be sent to whom. Socialware will also craft compliant emails to introduce the content, including mandatory disclosures.

Sharing content that is relevant and useful is key to building strong relationships on social media. With this new capability, advisors can share recommended content that is specific to an individual's likes and interests based on the information in their social profile. Using a unique algorithm, the Socialware platform recommends content of interest that an advisor can share through email or social messaging, directly from the Socialware platform. "This capability solves one of the nagging issues in using social media to generate business," said Bruce Milne, executive vice president at Socialware. "Advisors who are unfamiliar with social media can't easily determine what content will appeal to which contacts in their networks. The application is simple, elegant and compelling. Advisors love it. And the natural language techniques we're introducing here can be applied to many other use cases."

Instead of sharing strictly corporate content that is generic and broadly targeted, the advisor can hone in on a person's interests and make the conversation relevant and valuable, which is key to building relationships on social. Advisors can set reminders to connect with contacts regularly to stay top of mind, and they can view a dashboard of metrics to track effectiveness of the content they share. This new capability is designed for the mobile social advisor and can be used compliantly from a phone, tablet or desktop computer.

"Socialware's mission is to make every financial advisor productive on social media while keeping them compliant and within their firm's policies. This capability is another industry first; it recommends truly relevant content at the individual contact level," said Milne. "This innovation represents the state of the art in our industry."

About Socialware
Socialware provides industry-leading software and services for regulated industries to generate business compliantly through relationships with customers and prospects on Facebook, LinkedIn, and Twitter. Socialware is a trusted technology partner to more than 150 of the leading firms in the US. Learn more about Socialware at

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