SOURCE: Socialware


May 27, 2014 09:00 ET

Socialware Cited by Independent Research Firm as Having Biggest and Longest-Standing Customer Implementations

AUSTIN, TX--(Marketwired - May 27, 2014) - Socialware, an industry-leading social media management solution for regulated industries, was noted as having the longest-standing and biggest implementations among a select group of reviewed vendors. According to Forrester Research, Inc.'s The Forrester Wave™: Social Risk and Compliance Solutions, Q2 2014, which recently evaluated "ten vendors that enhance social media engagement while mitigating risk and enforcing compliance," Socialware "with an average implementation size of 3,500 users, can cite some of the biggest, and longest-standing, customer implementations of all the vendors in this evaluation."

According to Forrester, "There are over 12 major regulatory bodies -- including FINRA, FFIEC, FDA, FTC, SEC, and NLRB -- plus numerous state and regional laws and countless legal cases that have set the rules for what businesses can and can't do with social media. The speed of new and changing regulations makes compliance a very daunting task, and this will likely only get more difficult to manage in the foreseeable future."

Socialware focuses specifically on serving the needs of the financial services industry. This means that the company's platform is purpose-built to meet the industry's unique compliance, governance and marketing requirements. Additionally, Socialware has experience onboarding thousands of advisors at client firms -- in one case onboarding more than 3000 advisors in less than six weeks -- and is cited in the Forrester report with having the highest score possible in consulting capabilities. Client firms include Edward Jones, Morgan Stanley, The Guardian Life Insurance Company of America and Voya Financial (formerly ING U.S.).

"Socialware was built to create an environment of trust on social: regulators can trust that firms are following industry social media regulations; firms can trust that advisors are remaining compliant with the firm's policies; advisors can trust that they are compliant so they have the freedom to build credibility and relationships on social; and clients can trust that the information they receive from advisors on social meets the bar set by the industry regulators," explained Ken Naumann, Socialware CEO. "Our platform benefits everyone and makes social a legitimate channel for business in financial services."

About Socialware
Socialware provides industry-leading software and services for regulated industries to securely and compliantly market through social media, and to generate business through relationships with customers and prospects on Facebook, LinkedIn, and Twitter. Socialware is a trusted technology partner to more than 150 of the leading firms in the US. Learn more about Socialware at

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