SOURCE: Sorenson Communications

Sorenson Communications

July 16, 2013 12:30 ET

Sorenson myPhone Connects Multiple ntouch Products With One Phone Number

New Feature Simplifies User Experience for Customers

SALT LAKE CITY, UT--(Marketwired - Jul 16, 2013) - Today, Sorenson Communications introduced Sorenson myPhone, a new feature that offers customers the option to group all of their Sorenson ntouch® products using one phone number. When the myPhone Group Number is called, all devices in the group ring at once.

ntouch devices in a myPhone Group will also share the same Contacts, Call History, SignMail, Sorenson Video Center and Block List. By sharing these lists, customers will be able to access these features from any device in their group. 

The myPhone feature is excusive to Sorenson ntouch® products, which include ntouch® VP, ntouch® PC, ntouch® for Mac, ntouch® Tablet and ntouch® Mobile.

"myPhone greatly simplifies SVRS® customers' experience by assigning all ntouch products a single number. That means myPhone users will only need to remember and give out one phone number, regardless of the number of devices they use," notes Ron Burdett, Sorenson vice president of community relations.

Additional myPhone benefits include:

  • Fewer missed calls, because all myPhone devices ring at the same time
  • Greater access to SignMail®, Call History and Video Center content from myPhone Group devices
  • Streamlined maintenance of Contacts and Block Lists, with changes reflected on each device

For more information about myPhone, visit

About Sorenson Communications
Sorenson Communications® ( is a provider of industry-leading communications products and services for the deaf and hard-of-hearing. The company's offerings include Sorenson Video Relay Service® (SVRS®), the highest-quality video interpreting service; the Sorenson ntouch® VP videophone, designed especially for use by deaf individuals; ntouch® PC, software that connects users to SVRS by using a PC and webcam; ntouch® for Mac®, software that connects users to SVRS by using an Apple® computer; ntouch® Tablet, which turns the Apple iPad® with a front-facing camera into a larger-screen mobile VP; and ntouch® Mobile, an application empowering SVRS communication via mobile devices.

If you choose Sorenson as your default provider, you can port your existing ten-digit number to Sorenson from another provider or Sorenson can provide you with one for the geographic area where you live or work. If you later change your default provider, you can port your number to that provider. When selecting Sorenson, you must provide to Sorenson the physical address (i.e., the Registered Location) from which you are placing the call, so that Sorenson can properly route any 911 calls you may make. If you move or change your location, you must notify Sorenson immediately. You can update your Registered Location from your Sorenson videophone by calling 800-659-4810 or by visiting Sorenson will confirm receipt of your Registered Location information. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. For more information on the process of obtaining 10-digit numbers and the limitations and risks associated with using Sorenson's VRS or IP Relay services to place a 911 call, please visit Sorenson's website:  For information on toll-free numbering, please visit