SOURCE: CyberShift, Inc.

CyberShift, Inc.

January 06, 2011 07:00 ET

Specialty Retailer Metropark Schedules Success With CyberShift Workforce Management Solution

Enables Managers to Take Control at Store Level

PARSIPPANY, NJ--(Marketwire - January 6, 2011) - CyberShift, a global provider of workforce management and expense management software and services, today welcomed Metropark, a Los Angeles-based specialty chain with 70 stores, to its growing roster of retail clients. Employing 2,000 workers, Metropark is a highly differentiated multi-branded apparel and accessory specialty retailer that combines the converging core lifestyle elements of fashion, music and art to appeal to tastemakers. Metropark has deployed CyberShift's workforce management solution via its Software-as-a-Service (SaaS) model to automate store scheduling and will be expanding the relationship to include time and attendance.

Tim Delasantos, Vice President, Information Systems, Metropark USA, Inc., said, "At the 2010 NRF Conference, we sought to identify a vendor partner that could enable our store managers to take control of scheduling at the store level. We needed an automated solution that could help us schedule our workforce based on anticipated store traffic, as well as sales forecasts, by location and store size. We also wanted to ensure that compliance related business processes -- such as California's mandated break requirements -- were routinely documented."

Delasantos continued, "We evaluated a multitude of vendors before choosing CyberShift. When we first reviewed their scheduling product, it was in a pre-release stage, but possessed a remarkable visual correlation to what we needed. After checking CyberShift's reputation in the industry, we knew that we could confidently proceed with them." 

Morné P. Swart, Vice President of Product Management, CyberShift, commented, "Our scheduling solution enables retailers such as Metropark to scientifically automate scheduling. Its business rules logic considers variables such as worker availability and skill sets coupled with store-level requirements and delivers schedules that are within budget, assure compliance and support higher levels of customer satisfaction through one centralized solution. Unlike many competitor solutions, CyberShift's scheduling product focuses on providing the manager at the store level the tools they need to deal with the real world dynamics of running a store on a day-to-day basis."

CyberShift will demonstrate its scheduling and other workforce management capabilities in booth 1936 at the 100th Annual NRF Convention, January 10-11, 2011 at the Jacob K. Javits Convention Center in New York City.

About CyberShift

CyberShift specializes in providing leading organizations with best-in-class workforce and employee spend-management solutions to reduce costs, mitigate compliance risk, and increase productivity. Our solutions help organizations of all sizes address complex policies and increase the effectiveness of their workforce in delivering products or services to their customers every day. CyberShift's comprehensive product suite is unique in providing multi-national capabilities for employee scheduling, time-and-attendance, contingent labor management, absence management, expense management and solutions for the mobile workforce. CyberShift manages over 1.5 million transactions daily through our highly secure SaaS delivery model, and is also available as an On Premise license, putting the power of choice in the hands of the customer. For more information, please call (877) 274-4381 or visit www.cybershift.com.