SOURCE: Spenser Communications

January 29, 2008 10:05 ET

Spenser Communications, Inc. Achieves Platinum Certification With Avaya

Spenser Earns Platinum Businesspartner Status for Exceptional Levels of Client Support, Technical Expertise in Converged Networks

COVINA, CA--(Marketwire - January 29, 2008) - Spenser Communications, Inc. announces that it has been named a Platinum-certified BusinessPartner by Avaya, Inc., a leading global provider of business communications applications, software and services. This marks the fifth year in which Spenser Communications, Inc. has achieved Platinum-level certification, Avaya's highest accreditation level. In 2003, Avaya elevated Spenser to the top-ranked status.

The Platinum BusinessPartner certification indicates that Spenser has successfully met a series of rigorous criteria to ensure superior technical competency along with outstanding client satisfaction and support, as measured by an independent survey organization. Exceptional client ratings are reflective of Spenser's superior planning, deployment and client service proficiencies.

"Avaya's BusinessPartner certification program helps ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support," said Donald Ward, vice president, North America Channels, Avaya. "We are very pleased that Spenser Communications has aligned with Avaya to provide the expertise in intelligent communications to customers to help us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today."

"Achieving Platinum BusinessPartner certification with Avaya five years in a row is an affirmation of our dedication to excellent client service and technical expertise," said Ken Craig, President and CEO of Spenser Communications. "This illustrates Spenser's distinction as an exceptional service provider both to our clients and the telecommunications industry as a whole."

About the Avaya Platinum Certification

Spenser's Platinum certification status assures clients that they are working with a reseller dedicated to quality and service. For Avaya, Platinum certification indicates a commitment to technical expertise and service of Avaya's converged voice and data networks and applications.

This coveted accreditation represents Spenser's extensive ability to design and deploy Avaya's applications and solutions.

In recognition of the multi-vendor nature of today's business networks, Avaya Platinum partners earn their status not only by certifying staff members in the operation of Avaya systems and software, but also in the operation of solutions offered by other major information technology vendors. In addition to technical certifications and service delivery standards, Platinum partner companies must also meet annual revenue commitments for the sale of Avaya solutions and services.

About Spenser

Spenser Communications (Spenser) is the leader in integrating advanced communication solutions, teaming with our clients to engineer, implement, and support proven technologies thus ensuring their continued success. Spenser offers a comprehensive scope of solutions -- IP Telephony, mobility/wireless, security, Unified Messaging and VoIP to a wide range of businesses, governments and public institutions. The company has consistently received prestigious top honors from Inc. Magazine, including being listed as one of the nation's fastest-growing private companies for three years. For more information visit the Spenser Web site: http://www.spenser.biz.

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

Contact Information

  • Contact:
    Kathy Lau
    Spenser Communications, Inc.
    626-593-3134
    Email Contact