Radio Beacon Inc.

Radio Beacon Inc.

March 15, 2005 09:39 ET

Sports Giant Scores a Win for its Customers with RADIO BEACON WMS


NEWS RELEASE TRANSMITTED BY CCNMatthews

FOR: RADIO BEACON INC.

MARCH 15, 2005 - 09:39 ET

Sports Giant Scores a Win for its Customers with RADIO
BEACON WMS

TORONTO, ONTARIO--(CCNMatthews - March 15, 2005) -

Leading retailer of sports equipment increases customer service levels,
productivity and efficiency with warehouse management tools

Radio Beacon Inc., a developer of warehouse management software for
3PLs, manufacturers and distributors, announced today that Sports Giant
is streamlining its order fulfilment and inventory management using
RADIO BEACON WMS at its 53,000 sq. foot Carlsbad, California warehouse.
Sports Giant is a leading sports equipment retailer and one of the
largest specialty retailers of hockey equipment and merchandise in the
U.S. The organization has improved customer satisfaction and increased
order accuracy and productivity in the warehouse with RADIO BEACON WMS.

Sports Giant's Carlsbad warehouse, which supports both its online
operations and retail outlets, is realizing substantial benefits through
RADIO BEACON's real-time inventory and order tracking features in areas
of efficiency, productivity, and customer service. RADIO BEACON enables
Sports Giant warehouse staff to cycle count and spot check products,
providing the organization with more accurate inventory information and
allowing it to better prepare for peak demand times and ensure speedy
fulfilment of customer orders. Because RADIO BEACON directs warehouse
staff to the optimal picking routes, orders are filled in a more
efficient manner, and staff spend less time searching for products.
Since the order picking tools within RADIO BEACON automatically check
picking accuracy, they are also helping the organization to reduce order
inaccuracies and increase customer service and customer satisfaction
levels.

"The operational improvements we have been able to realize with RADIO
BEACON WMS are remarkable," said Sam Simkin, Executive Vice President
and Chief Financial Officer, Sports Giant. "Since implementing RADIO
BEACON we have seen a substantial drop in product returns, and our
challenges with order accuracy, picking speed and inventory management
have virtually disappeared. That speaks volumes about the value RADIO
BEACON WMS delivers."

In the past, warehouse staff were required to work extended hours during
periods of high demand to ensure optimal levels of customer service.
With RADIO BEACON WMS the organization is able to support business
growth and peak demand times with the same number of staff and no
overtime hours. Web-based RADIO BEACON is also reducing the overtime
requirements for Sports Giant's warehouse management. With online access
to all warehouse and customer order information, warehouse managers are
now able to deal with any unexpected issues remotely. The numerous
reports RADIO BEACON provides to warehouse management also provide the
team with a complete overview of the facility's performance, allowing
the organization to leverage that information to make more informed
business decisions.

"We're excited to be able to provide leading retail organizations like
Sports Giant with the tools they need to provide superb customer
service," said Dale Jeffries, President, Radio Beacon Inc. "As RADIO
BEACON is a highly scalable and adaptable WMS we are confident that we
can support Sports Giant as its business grows for years to come."

About SportsGiant

SportsGiant, LLC is a leading retailer of hockey equipment in the United
States. Through its on-line store, hockeygiant.com, as well as its
physical hockeygiant.com retail stores, SportsGiant has distinguished
itself through exceptional customer service and product selection.
SportsGiant is headquartered in Carlsbad, California.

About Radio Beacon Inc.

Radio Beacon is a developer of warehouse management software that adapts
with the growing business needs of third party logistics providers,
manufacturers and distributors. RADIO BEACON is the safe WMS choice,
extending our customers' accounting systems from companies like
Microsoft, Best, and SAP to produce high-performance supply chain
solutions that deliver accurate and compliant shipments, while improving
operational procedures and reducing costs. Radio Beacon's warehouse
management software integrates seamlessly with barcode, RFID and
material handling technology. Radio Beacon WMS is distributed locally
through global partners. For more information, visit www.radiobeacon.com.

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Contact Information

  • FOR FURTHER INFORMATION PLEASE CONTACT:
    High Road Communications for Radio Beacon Inc.
    Monika Rola
    (416) 368-8348 ext. 263
    mrola@highroad.com
    or
    High Road Communications for Radio Beacon Inc.
    Evelyn Mason
    (416) 368-8348 ext. 224
    emason@highroad.com