SOURCE: SR Teleperformance

August 10, 2005 13:45 ET

SR.TELEPERFORMANCE : 1st Semester 2005 Turnover Exceeds Objectives

Paris -- (MARKET WIRE) -- August 10, 2005 -- - +29.2%, based on published data



- +30.4% excluding foreign exchange effects



- +12.0% on a comparable basis*



Paris, August 10th, 2005 - The SR.Teleperformance Group's consolidated turnover for the 1st semester 2005 was 570 Million Euros, based on published data, increasing by more than 29% (i.e., US$ 732 million, based on the average rate at 30 June).



Excluding foreign exchange effects, the Group's turnover amounted to E 575 million, i.e., a 30.4% increase.



After deduction of the foreign exchange and scope of consolidation effects, the consolidated turnover increased by 12%, on a comparable basis.



SR.Teleperformance's 1st semester 2005 turnover, which exceeds the objectives announced last May, demonstrates the Group's strong and dynamic performance, and despite a less positive base effect than in the 1st quarter 2005 -implementation of the IBM / SPRINT contract during the second quarter 2004-, the Group recorded an organic growth of 11.6% in the second quarter 2005.



In short, the increase of the 1st semester 2005 turnover is split as follows:



Distribution per activity


+-----------------------+-----------------+--------------------+
|(in Millions of Euros) |French Standards |IFRS (International |
|                       |                 |Financial Reporting |
|                       |                 |Standards)          |
+-----------------------+-----------------+--------------------+
|                       |    1st Semester |1st Semester 2004   |
+-----------------------+-----------------+--------------------+
|                       |            2004 |                    |
|                       |                 |                    |
+-----------------------+-----------------+--------------------+
|                       |                 |                    |
+-----------------------+-----------------+--------------------+
|Contact Centers        |           415.4 |419.1               |
+-----------------------+-----------------+--------------------+
|Other                  |            22.0 |22.0                |
+-----------------------+-----------------+--------------------+
|Total                  |           437.4 |441.1               |
+-----------------------+-----------------+--------------------+

+------------------+---------------+--------------------+
|                  |               |                    |
|                  |               |                    |
|                  |               |                    |
+------------------+---------------+--------------------+
|1st Semester 2005 |        Growth |                    |
+------------------+---------------+--------------------+
|                  |      Based on |Based on comparable |
|                  |               |data                |
+------------------+---------------+--------------------+
|                  |published data |                    |
+------------------+---------------+--------------------+
|            561.5 |        +34.0% |+12.3%              |
+------------------+---------------+--------------------+
|              8.5 |        -61.1% |-5.2%               |
+------------------+---------------+--------------------+
|            570.0 |        +29.2% |+12.0%              |
+------------------+---------------+--------------------+


Distribution per region


+-----------------------+------------------+------------------+
|(in Millions of Euros) |French Standards  |      IFRS        |
+-----------------------+------------------+------------------+
|                       |1st Semester 2004 |1st Semester 2004 |
+-----------------------+------------------+------------------+
|Europe                 |            239.2 |            242.3 |
+-----------------------+------------------+------------------+
|NAFTA                  |            170.8 |            171.4 |
+-----------------------+------------------+------------------+
|Other                  |             27.4 |             27.4 |
+-----------------------+------------------+------------------+
|Total                  |            437.4 |            441.1 |
+-----------------------+------------------+------------------+
+-----------------------+------------------+------------------+

+------------------+
|                  |
+------------------+
|1st Semester 2005 |
+------------------+
|            283.6 |
+------------------+
|            227.9 |
+------------------+
|             58.5 |
+------------------+
|            570.0 |
+------------------+
+------------------+


(*) excluding foreign exchange and scope of consolidation effects



The turnover is presented in accordance with the new standards, the IFRS, which have been implemented since January 1st, 2005. The 2004 turnover was adjusted based on these standards in order to compare it with the 2005 turnover.



The main adjustment applied to costs re-invoiced; according to the IFRS, the margin resulting from these transactions was integrated in the turnover.



The Contact Center Division strongly increased its turnover, by 34% over the 1st semester 2005, based on published data, and this may be explained by the following elements:



- an internal growth rate exceeding 11% was uniformly recorded across the network.



- the external growth transactions finalized during the 2004 financial year in the following regions:



NAFTA: CallTech (end of May 2004) and Voice FX (beginning of the 2nd semester 2004)



Europe: MM Group UK (end of May 2004)



France: Infomobile (beginning of the 2nd semester 2004)



Other: Teleperformance Brazil (end of the 2nd semester 2004)



The other activities now represent less than 2% of the Group's overall turnover, versus 5% in 2004, as a result of the operations sold in 2004.



About the SR.Teleperformance Group:



SR.Teleperformance (Euronext: FR 0000051807), the world's #2 provider of outsourced CRM and contact center services, operates under various brands, such as Teleperformance for customer acquisition, customer service and customer growth programs, as well as TechCity Solutions and Cash Performance respectively specializing in technical support and debt collection. In 2004, the SR.Teleperformance Group achieved US$ 1.239 billion revenues (E 953 million, exchange rate of

E1 = US$1.3).



The Group operates nearly 37,000 computerized workstations, with more than 43,000 employees (Full-Time Equivalents) across 179 contact centers (including 21 contact centers directly managed in clients' premises) in 38 countries, and conducts programs in more than 40 different languages on behalf of a diversified client base of major international companies.



For more information, please visit: www.srteleperformance.com



SR.Teleperformance Contacts: (info@srteleperformance.com)



Michel PESCHARD, Corporate Secretary, Member of the Board



+33-1.55.76.40.80



Nadine DAVESNE, Press Relations



+33-1.46.67.63.44



+33-6.07.15.05.43

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