Industry Canada



Industry Canada

August 29, 2014 10:39 ET

Statement by Industry Minister James Moore on the Harper Government's Plan to End Paper Billing Practices

OTTAWA, ONTARIO--(Marketwired - Aug. 29, 2014) - The Honourable James Moore, Minister of Industry, made the following statement on pay-to-pay billing:

"Today, the Harper Government is announcing that it will introduce legislation to end pay-to-pay billing practices in the telecommunications sector. Canadian consumers have been clear that they expect lower prices and better services from telecommunications providers. That is why our government committed to ending this unfair practice and putting the interests of Canadian consumers first.

"More and more Canadians are finding a new charge appearing on their monthly bills, including their wireless bill. This fee is charged to those who receive their bill in the mail. Increasingly, many Canadians are being charged this new fee by companies from whom they have been receiving service for decades. We do not believe that Canadians should pay more to receive a paper copy of their telephone or wireless bill.

"That is why, in the 2013 Speech from the Throne, our government committed to end this unfair practice once and for all. We will continue to promote policies that support Canadian consumers and put more money back in the pockets of hard-working Canadian families."

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Contact Information

  • Jake Enwright
    Press Secretary
    Office of the Minister of Industry
    613-995-9001

    Media Relations
    Industry Canada
    613-943-2502
    media-relations@ic.gc.ca