Cube Route

Cube Route

June 27, 2005 08:02 ET

Stephenson's Rental Services Setting the Standard for On-time Delivery with Cube Route

TORONTO, ONTARIO--(CCNMatthews - June 27, 2005) -

Stephenson's Meeting Customer Needs with 15% Improvement in On-time Delivery

Cube Route, a provider of on demand logistics services, today announced that Stephenson's Rental Services is using the Cube Route on-demand logistics service to set the rental industry standard in on-time delivery. By using the Visibility and Routing Service offered by Cube Route on a pay-as-you-go, subscription basis, Stephenson's Rental can track and monitor its fleet of delivery vehicles in real time. Since deploying the Cube Route service, Stephenson's Rental has seen a 15% improvement in on time delivery, enabling the company to deliver equipment as and when it is needed to contractors that require equipment within very narrow time windows. The Cube Route service has also provided Stephenson's with cost savings due to a 15% improvement in productivity and 20% reduction in outsourced delivery costs.

Stephenson's Rental provides builders as well as general and commercial contractors with access to tools and heavy industrial equipment on a same day rental basis. With no visibility into its delivery operations, dispatchers had no way of knowing where in the delivery cycle its trucks were, or how long it would take to get back to one of the company's three central hubs to make the next drop. In certain instances, Stephenson's had to outsource deliveries to different trucking and towing companies to keep its schedules on track and customers happy. Frustrated with lower than expected on-time delivery percentages and the manual processes being used to manage deliveries on orders received from across its 21-store network, Stephenson's turned to Cube Route.

"Stephenson's has unique delivery requirements in that we not only deliver equipment on demand to our clients, but we also pick up once the work has been done. Cube Route was able to meet our complex needs without the headache of a lengthy and costly customization and integration project," said Tom Newell, vice president of Operations at Stephenson's Rental. "We were up and running within a week, and achieved every goal we set as soon as we switched over to their service - the results were instantaneous. Cube Route allows us to be even better at what we do, enabling us to use narrow delivery windows to secure customers that our competitors cannot."

"To maintain a competitive edge, Stephenson's has to be able to immediately respond to customer needs," said Jeff Murphy, COO at Cube Route. "Their service mandate is to have rental products dispatched and delivered within hours of taking an order at a store location. With Cube Route, Stephenson's is setting the standard for "on time" delivery performance and achieving significant gains in productivity via engineered plans and real time performance measurements."

The Cube Route Visibility and Routing Service provides an easy and affordable way to track and monitor delivery fleets in real time. This on-demand logistics service combines sophisticated planning and tracking functionality with the simplicity of Web-based service to provide dispatchers, managers and support agents with a real time view of driver movement and order status across an entire fleet of vehicles.

About Cube Route

Cube Route facilitates the management of the delivery process for transportation and field service organizations for maximum operational efficiency. Cube Route is a managed logistics service that enables businesses to dramatically reduce delivery costs and improve service. Cube Route's integrated and comprehensive web solutions combine sophisticated routing, tracking and planning functionality to optimize routes as well as track and monitor delivery fleets in real-time - at the lowest possible cost. For additional information on Cube Route and how its on demand logistics service and platform can impact your organization, visit or call 1-877-227-6883.

About Stephenson's Rental Services Inc.

Stephenson's is a privately owned company and has been in the rental business for 51 years. Stephenson's currently operates with over 200 employees and has 21 locations spanning Toronto and the surrounding areas. Stephenson's has been ranked 48 out of 100 Best Rental Companies in North America by RER (Rental Equipment Register). For more information, visit

Contact Information