SAN FRANCISCO, CA--(Marketwired - May 9, 2016) - Stride Health, the company redefining the way independent working Americans access health care, was awarded a gold Stevie® Award in the 14th Annual American Business Awards for Customer Service Department of the Year.
The Stevie Awards are considered among the world's premier business awards. Created in 2002, they honor the "achievements and positive contributions of organizations and working professionals worldwide."
Stride Health helps thousands of independent workers in all 50 states keep more of what they earn, making the flexibility of their careers more sustainable. The company helps its members navigate their health insurance options by recommending the most cost-effective plan, and by making enrollment mobile-friendly and hassle-free. It also provides members year-round guidance on making the most of their health plans, how to save on taxes and more.
The Stevie Awards is recognizing Stride Health's member experience team for its competitive metrics, strong operational skills, and passion for delivering clarity in a complex industry. With rapid response times and a best-in-class Net Promoter Score, Stride Health takes health insurance support to an unprecedented realm of satisfaction.
"I'm incredibly proud that our member experience team at Stride has been recognized for the exceptional customer experience they deliver, day-in and day-out," said Stride Health CEO Noah Lang. "We built this team to deliver dedicated guidance to independent workers nationwide who need help with coverage, care and financial stability. They have proven that there's no limit to what they can deliver to Stride members who would otherwise be on their own. The most critical component of this team is the role they play in continually delivering feedback directly from our members to enhance their experience. Our product improves every day thanks to this team."
The team also was praised for its focus on centralizing operations to better understand the customer's lifecycle. Stride Health's member support team continually empowers consumers with self-serve support, creating ongoing education resources such as an extensive, smart FAQ.
Stride Health's consumer health advocates fight on behalf of members to resolve whatever insurance challenges they are faced with, including delivery of claim reimbursements or ensuring access to a favorite doctor.
ABOUT STEVIE AWARDS
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Great Employers. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
ABOUT STRIDE HEALTH
Stride Health's hassle-free, user-friendly approach to healthcare and tax compliance helps independent contractors and self-employed Americans save time, reduce stress and tap into savings. The company recently raised $13 million in funding led by Venrock. Other investors include NEA, Fidelity Biosciences, The Mayo Clinic and Rock Health. The company also works closely with a handful of on-demand economy companies and freelance workforces to cover their contractors, including Uber, Etsy and Intuit. More information at www.stridehealth.com