SOURCE: SurfControl

May 23, 2006 00:01 ET

Sunnyside Community Hospital Stops Network Infection and Gains Cost Efficiencies

SurfControl Solutions Enable Equitable Enforcement of Internet Usage Policy

SCOTTS VALLEY, CA -- (MARKET WIRE) -- May 23, 2006 -- SurfControl (LSE: SRF), the global leader in Internet protection, today announced that Sunnyside Community Hospital is helping to protect its staff, patients and computer assets from harmful Internet threats and inappropriate use through its implementation of SurfControl Web Filter and SurfControl Enterprise Threat Shield. SurfControl provides a layered defense against malicious and insidious Internet threats to business integrity and compliance.

Sunnyside Community Hospital serves a culturally diverse region of nearly 40,000 residents in Sunnyside, Grandview, and the Lower Yakima Valley of Washington State. It is a not-for-profit healthcare system that operates four regional clinics in addition to the main hospital campus, and employs approximately 250 staff members, physicians and contracted private practice physicians.

SurfControl Enterprise Threat Shield provides Sunnyside Community Hospital with secure, centrally managed desktop protection featuring dynamic threat databases covering P2P, spyware, adware, keyloggers, IM threats, and games. The product automatically detects, blocks and removes spyware and other unwanted content and applications, thus preserving the integrity of the hospital network. The benefits are witnessed on many levels -- Internet acceptable usage policy (AUP) compliance, increased employee productivity, IT staff resource optimization and network security.

Before deploying SurfControl, Sunnyside Community Hospital workstations would routinely show signs of slowness and infection due to spyware, adware and toolbar installations. The hospital's outsourced desktop management vendor did not have a consistent spyware removal solution, so in addition to paying monthly for services, the hospital's IT staff was forced to manually diagnose and disinfect each computer.

According to Salvador Betancourt, IT director for Sunnyside Community Hospital, "We installed SurfControl Enterprise Threat Shield on one machine that had spyware remover software on it from our outside vendor. It still found 250 instances of spyware on that one machine." Betancourt continues, "SurfControl Enterprise Threat Shield eliminated the need for our contracted desktop support services, and with those funds I was able to hire two new IT employees. As a group, we are now able to work on more interesting and strategic IT projects that truly benefit the hospital rather than running around putting out fires."

Sunnyside Community Hospital has also deployed SurfControl Web Filter to help enforce its AUP, ensure the integrity of business communications and increase employee productivity. SurfControl Web Filter provides the hospital with advanced content filtering technology, 24/7 risk recognition, flexible policy controls and proactive updates. Authorized Web content at the hospital is limited to medical-related sites only, and downloading of potentially harmful media files and applications is blocked.

"One of the biggest advantages of SurfControl Web Filter in terms of AUP enforcement is that it does not discriminate. With SurfControl, department managers and IT staff are not put in the position of policing employees and trying to enforce our Internet policy themselves," notes Betancourt. "Without granular Web content blocking, anyone could mistakenly forward patient information via Web-based e-mail. With SurfControl Web Filter we were able to secure the usage of Web-based e-mail so that doctors with authorized accounts are still able to use them, while still protecting patient and hospital data."

With the help of SurfControl Web Filter and Enterprise Threat Shield, overall productivity at Sunnyside Community Hospital has increased, which means heightened attention to patient and family care. According to Betancourt, "Together, these two products have helped us to save approximately one employee hour per 8-hour shift -- and that translates to about $5,000 per day in employee time alone. Add to that the savings in IT resources to diagnose and rebuild desktops, and it becomes a huge efficiency. From employee productivity to IT resources, SurfControl has helped us save on costs across the board."

About Sunnyside Community Hospital

Sunnyside Community Hospital is a private, not-for-profit critical access hospital located in the state of Washington. The hospital and its four regional integrated clinics provide comprehensive health care services to the Lower Yakima Valley, a culturally diverse region of nearly 40,000 residents. As a licensed critical access facility, Sunnyside Community Hospital is chartered with assuring Yakima County Medicare beneficiaries access to health care services including acute, primary, emergency, and long-term care. Sunnyside Community Hospital's Emergency department is a Washington State designated Level-4 Trauma Center.

Sunnyside Community Hospital prepares for the future of the communities of the Lower Yakima Valley, with the support of Lower Yakima Valley residents, businesses and associations who support the Sunnyside Community Hospital Foundation. For further information and news on Sunnyside Community Hospital, please visit:

About SurfControl

SurfControl makes Internet communication a business advantage -- and not a threat. The SurfControl Enterprise Protection Suite gives customers 360 degrees Internet protection and covers every point of Internet vulnerability -- including inbound and outbound communication and employees on or off the network. All products in the Enterprise Protection Suite are backed by industry-leading threat detection, delivered by SurfControl's Global Threat Experts working 24/7 to provide customers with dynamic protection against emerging threats. The company has more than 20,000 customers worldwide, and employs more than 500 people in offices across the United States, Europe and Asia/Pacific. For further information and news on SurfControl, please visit

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