SOURCE: Superior Contact

Superior Contact

December 13, 2010 08:00 ET

Superior Contact Facilitates Growth With Move In Marquette

Parent Company TelNet Worldwide Expands Commitment to Michigan Businesses

MARQUETTE, MI--(Marketwire - December 13, 2010) - Superior Contact, an award-winning contact management call center, under the direction of its parent company, TelNet Worldwide, recently relocated its operations to a larger facility. Remaining in Marquette, Michigan, Superior's new space accommodates planned business growth, allowing for additional staff and the ability to handle thousands of customer interactions per day. 

Enhancing its systems and platform earlier this year, Superior Contact now serves local, national and global business customers, in industries such as energy and telecommunications with a full suite of live answer, automated and hosted call center solutions. Specializing in inbound customer service, web and e-mail support, third party verification and enhanced IVR services, Superior Contact helps clients achieve award-winning results with improved customer satisfaction.

 "Our clients' growth and keen interest in continually improving customer satisfaction through richer customer interactions prompted us to invest in the new facility. Our enhanced platform and professional staff enable us to improve every level of customer contact for our clients," according to Pat O'Leary, CEO of TelNet Worldwide. 

With the expansion of Superior Contact and the advancement of its IP-based communications products, Michigan-based TelNet Worldwide continues its commitment to bolster business and investment in its home state, offering companies a suite of comprehensive solutions designed to make the most of their communications services. 

About Superior Contact

As a full-service contact management center based in Marquette, Michigan, Superior Contact complements the core services offered by its parent company, TelNet Worldwide. Superior Contact offers 24/7 live answer, automated and hosted call center solutions to businesses throughout the United States. For more about Superior Contact, visit www.superiorcontact.net.

About TelNet Worldwide

TelNet Worldwide, Inc., headquartered in Troy, Michigan, is a next-generation provider of essential business communications products and services, including converged voice, data and connectivity. TelNet's customer-focused professionals, IP-based network and solutions empower businesses to improve productivity and performance. For more about TelNet, visit www.telnetww.com.

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