SOURCE: support.com

Support.com

August 02, 2011 12:00 ET

Support.com Announces SUPERAntiSpyware® 5, Major Update of Popular Malware and Spyware Detection, Removal, and Protection Software

Improved Real-Time Protection, Faster Quick Scanning, Easier to Use and Reduced System Overhead

REDWOOD CITY, CA--(Marketwire - Aug 2, 2011) - Support.com (NASDAQ: SPRT), a leading provider of cloud-based technology services and software, today announced the release of Support.com® SUPERAntiSpyware® 5, the first major update in two years of the popular antimalware software. Lighter, more powerful and easier-to-use, SUPERAntiSpyware 5 delivers faster scanning, improved real-time protection, more powerful scheduling, more in-depth logging, and tighter Windows® integration.

Support.com, which acquired SUPERAntiSpyware in June 2011, makes technology work for consumers and small businesses. This includes its Personal Technology Experts® who deliver one-on-one, remote technology support over the phone and Internet, and software which customers use on their own to fix common computer and system issues.

As no single security solution is enough, SUPERAntiSpyware 5 was designed to complement rather than replace existing security applications. SUPERAntiSpyware provides a powerful layer of defense against spyware, adware, trojans, worms, keyloggers, rootkits, hijackers, bots, dialers and other malware.

SUPERAntiSpyware 5 also showcases a UI completely redesigned for ease-of-use, including accessibility for visually-impaired users, and reduced system overhead with virtually zero impact on system performance while it scans and protects.

Additional new features include:

  • Faster and more powerful scanning engine
  • Improved real-time protection to stop threats from installing and taking hold of the system
  • Improved logging and scan details allowing users to monitor the health of their system
  • Scanning of ZIP archive files
  • 30% reduction in definition database size resulting in faster updates and less system overhead
  • More powerful scheduling of scanning and definition updates
  • Improved resource handling providing conflict-free use with other anti-spyware/anti-virus products
  • New user interface that provides quick and easy access to all critical features
  • New Rescue Scan helps users gain control of heavily infected systems
  • New Critical Point Scan provides immediate feedback in as little as 20 seconds
  • New Advanced repairs system which can repair damage done by malware

"We've improved nearly every facet of the SUPERAntiSpyware real-time protection engine, having re-written it from the ground up to be lighter on system resources and provide an even more powerful line of defense against zero-day threats, while maintaining its reputation as being particularly effective against hard-to-detect malware," said Nick Skrepetos, CTO of Consumer Software for Support.com and the original founder of SUPERAntiSpyware.

SUPERAntiSpyware 5 has been downloaded more than 30 million times and comes in two versions: SUPERAntiSpyware Free Edition offers excellent malware detection and removal; SUPERAntiSpyware Professional Edition adds critically important real-time protection, automatic definition updates, and scheduled scanning capabilities.

The professional edition is available as a fully-functional 15 day trial and for purchase directly. Both editions may be downloaded from www.SUPERAntiSpyware.com.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) provides cloud-based technology services and software for consumers and small businesses. The Support.com® Personal Technology Experts provide a quick, cost-effective and stress-free technology support experience over the Internet and the phone using the Company's advanced technology platform. Support.com also offers a wide range of easy-to-use software products that detect and repair common computer problems and optimize performance. Support.com offers programs through many of the nation's leading retailers, broadband service providers, software vendors and PC/CE OEMs, and provides software to over a million consumers and small businesses. For more information please visit us at: www.support.com, www.facebook.com/support.com, or http://twitter.com/support_com.

Support.com, Inc. is an Equal Opportunity Employer. For more information, visit http://www.support.com/about/careers.

Copyright © 2011 Support.com, Inc. All rights reserved. Support.com, SUPERAntiSpyware, and Personal Technology Experts are trademarks or registered trademarks of Support.com, Inc. in the U.S. and other countries. Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and other countries. All other marks are the property of their respective owners.

Safe Harbor Statement
This release contains "forward-looking statements" as defined under the U.S. Federal Securities Laws, including the Private Securities Litigation Reform Act of 1995 and is subject to the safe harbors created by such laws. Forward-looking statements may relate to, but are not limited to, market and consumer activity, supported devices, the features available in, and the potential benefits to be derived from products and solutions, and the release dates, plans and market acceptance of such products and solutions. Such forward-looking statements are based on current expectations that involve a number of uncertainties and risks that may cause actual events or results to differ materially including, among others, shifts in customer demand, shifts in strategic relationships, delays in Support.com's ability to deliver its products and services, software errors, or announcements by competitors. These and other risks may be detailed from time to time in Support.com periodic reports filed with the Securities and Exchange Commission, including, but not limited to, its latest Annual Report on Form 10-K and its latest Quarterly Report on Form 10-Q, copies of which may be obtained from www.sec.gov. Support.com is under no obligation to update its forward-looking statements. Information contained in our website is not incorporated by reference in, or made part of this press release.

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