October 13, 2010 08:01 ET Exceeds One Million Computers Serviced

REDWOOD CITY, CA--(Marketwire - October 13, 2010) - (NASDAQ: SPRT), which provides hassle free expert tech support services and software for consumers and small business, announced it has exceeded one million computers serviced.

In breaking the million mark, also demonstrated its fastest per year growth since it began serving the consumer market in 2007. With over 500,000 computers added to its log so far in 2010, is on target to surpass the total number of computers serviced during its first three years in existence combined.

"Reaching the one million mark is a shining example of just how comfortable American computer owners have become with conducting their lives online," said Josh Pickus, President and CEO of "We're proud of this achievement but are always looking for new ways to improve our service offerings to provide the best tech support experience for our growing legion of customers."

Millionth Computer Owned By Philadelphia Man
The lucky owner of the millionth computer serviced by was identified as John Thoms, a Philadelphia telecommunications sales professional, who has been a customer for over a year. Relying heavily on his computer for both personal and professional needs, Thoms says he spends an average of 5-10 hours per day logged on.

"In many ways, my PC has become the most important communications tool in my life, as it keeps me connected to my friends and family, while being at the center of my business. Having a phone call away is peace of mind that I simply must have," said Thoms.

"The market for online tech support services for consumers has continued to grow, due in large part to Americans' growing reliance on their PCs, and a recession-born desire among consumers to maintain and upgrade their existing PC rather than purchasing a new one. We see this trend continuing even post recovery, as consumers become even more accustomed to the convenience of having their technology serviced through on-line channels and over the phone," said Matt Healey, Research Manager, IDC Software and Hardware Support Services.

About, Inc. (NASDAQ: SPRT) provides hassle-free, expert tech support services and software that help consumers and small businesses with their technology needs.'s live online tech support is conducted over the phone and the Internet by highly qualified Personal Technology Experts™ who are 100% based in the U.S. and Canada. also provides consumer software for the do-it-yourself customer., Inc. is an Equal Opportunity Employer. is a trademark or registered trademark of, Inc. or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

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