SOURCE: support.com

support.com

October 13, 2009 08:00 ET

support.com Offers Cure for Windows 7 Migration "Migraine"

Online Migration Service Most Convenient Way to Get to Windows 7

REDWOOD CITY, CA--(Marketwire - October 13, 2009) - The launch of Windows 7 on October 22nd is fast approaching and with it are anticipated problems for many who migrate to the new operating system from either Windows XP or Vista. Even tech-savvy PC owners may find making the switch a challenge.

For them, as well as harried moms, tech-challenged seniors and those more interested in spending their weekend watching football instead of dealing with computer problems, support.com, a leading provider of online technology support services, is introducing its Windows 7 Online Migration Service, a more convenient and less stressful way to upgrade to Windows 7.

A customized remote service, the support.com Windows 7 Online Migration Service is a real-time, one-on-one experience for those who desire extra help when switching from Windows XP or Vista to Windows 7.

"Though the early reviews for Windows 7 have been overwhelmingly positive, many users will likely find the migration process arduous and frustrating, particularly from Windows XP. Rather than having to spend a day or even a weekend laboring over tech problems, PC owners can simply call a support.com Solutions Engineer, who will take control of their computer remotely and get Windows 7 installed right for them," said Anthony Rodio, Chief Operating Officer of support.com.

Details of the support.com Windows 7 Online Migration Service:

--  A real-time online service by experienced Solutions Engineers
--  Migrates programs, files and settings from Windows XP and Windows
    Vista to Windows 7 on an existing computer -- in-place -- without requiring
    a second computer
--  Utilizes LapLink technology, a trusted leader in PC migration
--  Supports 32-bit and 64-bit versions of Windows 7
--  Available on October 22
--  Costs $49 if purchased with either a Personal, Family or Home Office
    Plan subscription from support.com.  If purchased without a subscription
    the Windows 7 Service costs $149
    

NOTE: Not all computers can be migrated to Windows 7 due to hardware and other limitations, service doesn't include data back up or a Windows 7 license and some programs cannot be migrated to Windows 7.

About support.com

support.com, Inc. (NASDAQ: SPRT) provides Instant Technology Relief® to consumers and small businesses via channel partners and the www.support.com site. support.com is a pure play technology enabled services company that is changing the way people manage their technology. Until recently consumers and small businesses dealt with technology issues with a trip to the computer repair shop or a long wait for a technician. Now support.com's expert North American Solutions Engineers can provide a quick, cost-effective and satisfying technology support experience over the internet and the phone using support.com's advanced technology platform. By serving as a trusted advisor, support.com is committed to helping consumers and small businesses realize the promise of their technology.

support.com and the SupportMan Logo are trademarks or registered trademarks of support.com, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

For more information visit www.support.com.

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