SOURCE: SupportSquad(TM)

SupportSquad  Technical Support Service

March 23, 2011 13:30 ET

SupportSquad™ Technical Support Service Now Available Online via TigerDirect, CompUSA and Circuit City

FORT LAUDERDALE, FL--(Marketwire - March 23, 2011) - SupportSquad™, a fast growing technical support company offering an all-in-one solution for issues covering a host of electronics for consumers and small businesses, has announced its latest reseller partnership with TigerDirect.com, CompUSA.com and CircuitCity.com. SupportSquad™ now provides tech support services to consumers by providing unlimited 24/7 tech support, automatic system cleanup, optimize PC performance; minimize online threats, and ultimately minimizing downtime and preventing against lost productivity, among others.

SupportSquad will be offered as a remote tech support service for these top-tier brands via their online websites. TigerDirect.com is a leading multi-channel retailer for computers, high-definition TVs and electronics.

"This relationship will encompass online and call center activities. We anticipate that this venture will become a long lasting partnership," said Benzion Aboud, SupportSquad™ CEO. "SupportSquad realizes the value of partnering with proven brands and integrating with successful products to provide customers with greater value. We are excited to be the live remote and phone support partner for such great brands." 

Whether it is speeding up an existing PC, setting up a new one, or simplifying a user's home connection, SupportSquad's U.S. based support technicians ensure customers will receive maximum value out of their technology purchases. As part of the service offering, SupportSquad provides remote technical support to ensure that customers will receive immediate, cost-effective help in their homes and offices. 

"We aim to provide our customers with innovative services which can make their lives easier," said Gilbert Fiorentino, Chief Executive of Systemax Technology Group which includes TigerDirect, CompUSA and Circuit City. "This new offering will provide users with 'piece of mind' when having computer problems, knowing that solutions are only a phone call away."

Additionally, SupportSquad will be targeting the small business community to offer annual tech support programs for small businesses. SupportSquad provides 24/7 technical support via telephone or online to troubleshoot and help resolve issues with personal computers, PC-related components, printers, scanners, home and business networks, in addition to VPN, DSL, broadband, VoIP, telecommunication products, cameras, webcams, iPods, MP3 players, TiVo, gaming devices and more.

About SupportSquad™
SupportSquad™ is a leading, national, technical support service which offers specialized remote support to consumers and small businesses, via telephone or online, for a variety of technical issues including software support, PC and MAC support, assistance with networking, wireless routers, printers, scanners, smartphones, virus and SPAM security, and much more. Services are available to help consumers resolve technical problems quickly and easily. To learn more, visit www.supportsquad.com.

About Systemax™ Technology Group
Systemax™ Technology Group provides hundreds of thousands of brand name and private label products, offered through a variety of sales channels, including e-commerce websites, retail stores and business to business call centers. Primary brands include TigerDirect, CompUSA, Circuit City, MISCO and W Store/Inmac. To learn more, visit http://www.systemax.com/technology.html.

Contact Information

  • Tamar Burton
    Director of Public Relations
    SupportSquad.com
    954-657-9611
    Email Contact