SOURCE: SurePayroll, Inc.

December 17, 2013 12:11 ET

SurePayroll's Top 5 Resolutions for Small Business in 2014

Tips to Get Your Business Rolling in the New Year

GLENVIEW, IL--(Marketwired - December 17, 2013) - It's that time of year. Time to reflect on the year. Time to take stock of your business and determine how to make improvements in 2014. As you juggle the busy holiday season, don't lose sight of simple changes to make your life easier -- and improve the way you do business. While some resolutions can prove difficult to keep, small steps in small business can make a big impact.

"Take time to plan, plan, plan -- sounds easy, yet the reality is that small business owners are plagued with so many non-income generating tasks that they may not realize that there is a whole new world out there to help them run their business more efficiently," said SurePayroll CEO and President Michael Alter. "Whether your business has been around for decades or you're new to the market, knowledge is power. In 2014, look online for affordable options to streamline operations. Investing the time to plan now will pay dividends later."

Consider these important steps to move the needle in 2014:

1. Find more time: As the business takes off, you quickly realize that time is one of your biggest commodities. The more time you have to focus on your customers, the more successful you'll be. As the year draws to a close, this is a time to reflect. Understand your strengths and weaknesses. Focus on what you're good at. Find support in areas that you're not. For example, if administrative functions like payroll aren't your forte -- find easy, affordable, online solutions that will lift that burden.

2. Be more social. Identify and actively engage in a few social media sites that appeal to target customers. Track analytics. Seek influencers and join conversations. And spend time listening to your target market. Social conversations happen every second. Start small.

3. Simplify your operations: Automate systems and avoid redundancies. Build a toolbox to support the back-end operation. Technology helps with mundane tasks. Seek out tools to organize business processes: scheduling, inventory, accounts receivable, business expenses, HR and employee processes, payroll and more.

4. Improve your customer service: Getting a customer is important, but retaining a customer is critical. Return customers can become brand ambassadors. Word of mouth is a valuable marketing tool. Know your customer. Take time to build relationships and seek feedback. Quick online surveys to assess customer experiences are easily available.

5. Prepare for challenges: Once a business is up and running, it can be complicated. As an entrepreneur, there are many unforeseen obstacles. Find the right consultants to help build, sustain and grow your business. The right accountant and attorney can save you time, money and headaches. Your local Chamber of Commerce or other small businesses in your area can be great networking resources.

As you prepare for 2014, think about streamlining processes so you can focus on your business and growth strategy. But remember, it's important to prepare for unforeseen hurdles that all small businesses face. Knowing that you have the right tools and resources for the job will help you to rise above business obstacles, meet the challenges of the day and more importantly, free your time to focus on helping your customers.

A few other resources are found at:



About SurePayroll

SurePayroll is the trusted provider of easy online payroll services to small businesses nationwide. Whether a business has 1, 10, or 100 employees, SurePayroll delivers peace of mind by combining innovative, industry-leading technology and personalized support from an award-winning, U.S.-based customer care team. SurePayroll also provides private-label and co-branded services for accountants and banking partners as well as offering efficient online solutions for managing 401(k) plans, health insurance, workers' compensation, employee screening and more. SurePayroll is a wholly owned subsidiary of Paychex. For more information, please visit Follow us on Twitter - Circle us on Google - Connect with us on LinkedIn - Like us on Facebook.

 About Paychex

Paychex, Inc. (NASDAQ: PAYX) is a leading provider of payroll, human resource, insurance, and benefits outsourcing solutions for small- to medium-sized businesses. The company offers comprehensive payroll services, including payroll processing, payroll tax administration, and employee pay services, including direct deposit, check signing, and Readychex®. Human resource services include 401(k) plan recordkeeping, section 125 plans, a professional employer organization, time and attendance solutions, and other administrative services for business. A variety of business insurance products, including group health and workers' compensation, are made available through Paychex Insurance Agency, Inc. Paychex was founded in 1971. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 570,000 payroll clients as of May 31, 2013. For more information about Paychex and our products, visit

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