May 23, 2006 11:21 ET

Syclo Positioned in the Niche Players Quadrant for Field Service Management Magic Quadrant

Evaluation Based on Completeness of Vision and Ability to Execute

HOFFMAN ESTATES, IL -- (MARKET WIRE) -- May 23, 2006 -- Syclo, a global leader in mobile software solutions, today announced it has been positioned by Gartner, Inc. in the niche players quadrant in the 'Field Service Management 2006, Magic Quadrant'(1) report. Syclo was also included in the Gartner MarketScope: Multichannel Access Gateways, 2005 report(2).

"We consider our positioning in the niche players quadrant by Gartner confirmation of Syclo's ability to deliver mobile solutions that improve business performance for field service organizations," said Richard Padula, president and CEO of Syclo. "Syclo continues to innovate while we execute on our product roadmap. Our Agentry mobile development platform is proven to meet the business challenges of enterprises that need to connect mobile workers with any critical enterprise system."

Built on Agentry, Syclo's SMART Suite of products offers the fastest path for deploying popular mobile applications to support business units. SMART applications, including Work Manager, Inventory, Auditor, Inspections, Rounds, IT Asset Management and more, are fully configurable, pre-packaged applications that have been integrated with leading ERP, CRM and EAM systems in hundreds of deployments worldwide. SMART mobile products are designed to enhance workflow efficiency, boost productivity and improve data capture to enable organizations to gain more value from enterprise systems.

"With the launch of two new Syclo products in the past year, SMART Schedule and SMART Turnaround Tracker, we are continuing to offer function-specific, pre-built mobile software products that serve the needs of a diverse range of industries and workers -- whether engineers on the plant floor, service workers in the field or sales personnel in front of customers," Padula continued. "Syclo is poised to further enhance our market position."

The criteria used by Gartner to evaluate nearly 50 Field Service Management (FSM) companies includes market traction and momentum, short-term viability, ability to execute, and completeness of vision. In evaluating technology and architecture, Gartner analyzed a vendor's "ability to flexibly integrate and configure its applications to business processes that are outside its own application set, and across multiple channels and business functions."

Syclo's Agentry provides organizations with an Editor, Server and Client software to rapidly develop, deploy and maintain fully configurable mobile applications built on a single platform. With Agentry, mobile applications work in and out of wireless coverage, run on multiple handheld devices and support the latest in device peripherals, including RFID, GPS, GIS and more.

Deployed at more than 600 organizations worldwide, Syclo is an established leader in delivering mobile applications that extend enterprise systems to mobile and handheld devices. Mobile workforces ranging from 50 to more than 5,000 users have deployed Syclo's products to access and update critical data at the point of performance.

About the Magic Quadrant

The Magic Quadrant is copyrighted April 3, 2006 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Syclo

Syclo is a leading developer of mobile solutions that streamline workflow, maximize productivity and drive more value from enterprise systems. Building on its flagship development platform Agentry, Syclo offers fully configurable, rapidly deployed mobile applications that run on a variety of devices and support real-time wireless and offline computing. Syclo's SMART Suite includes pre-packaged and pre-integrated applications that mobilize CRM, ERP and EAM systems, among others, to improve communications and data capture. Syclo and its partners utilize Agentry to design, develop and integrate customized solutions on-time and within budget. Over 600 Global 2000 corporations across industries have deployed Syclo's solutions. For more information, visit, or email

Syclo and Agentry are trademarks of Syclo LLC. All other trademarks are property of their respective holders.

Copyright © 2006 Syclo LLC. All rights reserved.

(1) Gartner "Magic Quadrants for Field Service Management, 2006" by Michael Maoz, April 3, 2006

(2) Gartner "MarketScope: Multichannel Access Gateways, 2005" by Michael J. King, June 23, 2005

Contact Information

  • For more information, contact:
    Erica LeBorgne
    Syclo LLC
    Email Contact