SOURCE: Symmetry

Symmetry

May 09, 2017 06:55 ET

Symmetry Unveils Next-Generation Infrastructure and SAP HANA Application Monitoring Platform

Strategic Partnership with ScienceLogic and Integration with ServiceNow Unifies IT and Application Monitoring, Enabling New Levels of Visibility, Performance and Control

MILWAUKEE, WI--(Marketwired - May 9, 2017) - Responding to increasing demand for comprehensive infrastructure, SAP and HANA application monitoring, Symmetry, a leading enterprise application management, hybrid cloud hosting and award-winning GRC software solutions provider, today announced a strategic partnership with ScienceLogic along with major enhancements to its IT infrastructure and application monitoring platform.

Symmetry has adopted ScienceLogic -- a leading next-generation IT monitoring platform -- to serve at the core of its performance management system. ScienceLogic is purpose-built for service providers and hybrid cloud environments, enabling unprecedented visibility into the health and performance metrics that matter most to enterprise customers. 

This significant platform enhancement unifies Symmetry's ability to monitor mission critical application and infrastructure data across all available deployment modes -- including self-managed on-premises, third party data center colocation, private, public and managed cloud. With ScienceLogic, Symmetry can pull metrics from ABAP instances and Java instances, SAP HANA and all relevant application and OS levels, supporting Symmetry's commitment to providing end-to-end monitoring of SAP environments.

Symmetry can support its enterprise customers' SAP and non-SAP workloads wherever they reside while taking advantage of enhanced telemetry around SAP and SAP HANA environments, ensuring availability and performance, and backed by industry-leading service level agreements (SLAs).

The ScienceLogic platform integrates core IT monitoring functions across dedicated servers, virtual machines and storage -- wherever infrastructure assets are deployed -- giving Symmetry greater visibility into application-centric insight, including performance metrics for more predictive issue diagnosis, root cause analysis and trending.

In addition, ScienceLogic complements and facilitates a natural progression for Symmetry's use of ServiceNow's IT service management portal. The integration of ScienceLogic with ServiceNow enables enhanced levels of automation and unprecedented visibility for Symmetry to provide greater proactive support for its customers while reducing mean time to repair.

"As the market continues to accelerate and embrace SAP HANA, Symmetry is well-positioned to provide customers with unmatched visibility into application delivery and performance," said David Link, CEO of ScienceLogic. "Symmetry's unique combination of SAP HANA and Cloud IaaS expertise, backed by a high touch, consultative approach to solution design and delivery, makes them one of the few service providers capable of delivering on the promise of fully integrated cloud and application management."

Benefits of Symmetry's Next-Generation Monitoring & Application Management Platform:

  • Unifies Infrastructure Monitoring Across All Models
    • On premise and third party data centers, private and public cloud, and mission critical application data 
    • ServiceNow integration increases proactive customer support
    • Single view across all infrastructure and application-related performance data
    • Comprehensive dashboards for executive and technical level audiences

  • Unifies SAP Monitoring
    • Automatic monitoring integration with the ScienceLogic platform
    • Single view across all SAP related performance data
    • Comprehensive dashboards for executive and technical level audiences

  • Simplifies SAP Performance Management
    • No installation on the SAP system required
    • Uses SAP standard APIs
    • Simple user-friendly configuration interface

"The deployment of ScienceLogic expands our commitment to provide customers with maximum telemetry into their IT environments via a single pane of glass into the performance of the entire IT stack," said Christian Teeft, Chief Technology Officer, Symmetry. "ScienceLogic's best-in-class analytics and sub-second application data collection -- alongside its existing discovery and performance visibility -- enables us to unlock the value of data that today is increasingly being delivered across converged hybrid clouds and consumed as a fully integrated infrastructure and application solution."

About ScienceLogic
ScienceLogic is the global leader in hybrid IT service assurance. Over 47,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications. Learn more at www.sciencelogic.com.

About Symmetry
Symmetry™ is a leading applications management and hybrid cloud hosting solution provider with deep expertise in SAP application management. An SAP partner since 2005, Symmetry is certified in SAP Hosting, Cloud and SAP HANA® Operations. As a true extension of your IT team, Symmetry places a laser focus on the customer's experience and offers highly flexible, tailored solutions to meet the unique business needs of enterprise clients. Symmetry supports global enterprises across all industries through a customer centric high-touch approach that delivers deep technical expertise combined with scalable, redundant, high availability cloud infrastructure supported by a 24x7x365 operations support model. With a long history and proven methodology for delivering hybrid solutions comprised of managed private cloud hosting infrastructure with enterprise application management services, Symmetry delivers IT solutions that help reduce the total cost of ownership and maximize the performance and security of our customers' most mission critical systems. Learn more at http://www.symmetrycorp.com/

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