SOURCE: Symphony Services

Symphony Services

November 02, 2011 09:10 ET

Symphony Expands Global Delivery and Support Capabilities in South America

JPC Software to Bring Additional Resources and Reach to Symphony's Product Support and Product Development Services

PALO ALTO, CA--(Marketwire - Nov 2, 2011) - Expanding the company's global footprint for services and support, Symphony Services, a leader in software and product engineering services, today announced it has executed an agreement to purchase JPC Software, a provider of IT solutions, consulting and support based in Buenos Aires, Argentina. Founded in 2002, JPC Software provides sales, software support and professional services. Its mission is to help organizations align their IT infrastructure, services and management with strategic business goals and objectives while improving the quality of service and reducing costs.

Over the last several years, Symphony has experienced significant client growth and demand for its services in South America. The Argentina center will allow broader support to complement the company's existing global delivery centers in India, China and the United States. By adding JPC Software to the Symphony family through this acquisition, Symphony is poised to dramatically expand global delivery capability for its leading Independent Software Vendor (ISV) product development and support offerings in the dynamic and rapidly growing South American market.

Additionally, the talented team of IT and business professionals at JPC Software will play an important role in driving demand for, and managing the delivery of, Symphony's newly expanded portfolio of Enterprise Mobility Offerings in South America.

"Our mission at Symphony has been to deliver the most comprehensive and innovative solutions to our clients," stated Sanjay Dhawan, CEO, Symphony Services. "The acquisition of JPC Software is a reflection of this mission -- not only bringing immediate support services to our existing portfolio of offerings and creating new delivery opportunities for our Americas and EMEA-based clients, but also expanding our geographic reach to maximize significant growth dynamics in South America."

JPC Software works with IT organizations from leading global brands in the banking, food & beverage, financial services, energy, oil & gas and IT industries. A large focus for the company is providing sales and professional services support for BMC Software's Enterprise Service Management division in the South American market. This expertise on the BMC platform creates additional synergy between the two organizations as BMC Software is one of Symphony's leading customers.

"The most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments," said Christophe Bodin, VP & GM, Customer Support and Maintenance at BMC. "Symphony Services has been a strategic partner to BMC for years, and this transaction further demonstrates our joint commitment to delivering innovative software solutions to the global marketplace."

"At JPC Software, we have built a reputation for delivering innovative solutions, and we are proud of the work our team has done for our clients in the Americas," stated Juan Pablo Carosella, CEO of JPC Software. "Becoming part of the Symphony team through this acquisition creates an enormous growth opportunity for our employees. We can continue to deliver these exceptional services in the market, help expand Symphony's footprint in Latin America and provide even more comprehensive solutions to IT organizations in the region."

About Symphony Services
Symphony Services is a software innovation company. We help our clients ideate, develop, deploy and manage innovative software and software-enabled products. Our solutions address traditional and new software product engineering challenges created by faster release cadences, the need for mobile cross-platform user experiences and the shift to a cloud delivery model. Symphony's unique Outcome Certainty engagement model enables clients to accelerate their product experiences while tackling a wide range of new development complexity and cost challenges with guaranteed results. The company's global client base includes eight of the ten largest software manufacturers, along with leading healthcare, retail, financial, telecom and clean-tech companies. For more information, please visit

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