SOURCE: Symphony Services

Symphony Services

September 23, 2009 08:00 ET

Symphony Services Maximizes R&D Performance and Profitability With End-to-End Test Automation Services

Company's Deep Domain Expertise, Combined With Patented Tools and Frameworks, Drives Higher R&D Performance While Significantly Reducing the Cost of Quality

PALO ALTO, CA and BANGALORE, INDIA--(Marketwire - September 23, 2009) - As product companies and software-enabled businesses struggle to rein in the high cost of quality in the software product engineering process, Symphony Service Corp. today announced Symphony Services SymTEMS™, its multi-patented, end-to-end test automation framework that reduces client Q/A costs by up to 50 percent while achieving a nearly 40 percent faster time-to-market for new products. SymTEMS marks the first in a series of solutions that Symphony will announce over the next several months that will underscore the company's commitment to engineering outcome certainty in bolstering the performance of clients' software product R&D organizations.

Symphony Services, recognized by BusinessWeek for linking outcome certainty of engineering outsourcing to clients' business objectives, leverages its deep domain and automated testing expertise to identify and correct mistakes much earlier in the product development cycle. The result has been a reduction in "re-work" by up to 60 percent, measurably lowering clients' overall Q/A expenditures. SymTEMS' comprehensive, ready-to-use code libraries, drag-and-drop task completion and full test script version management combine to optimize not only Q/A, but the entire client R&D team's performance as well.

Symphony Services has further distanced itself from competitors in the outsourced software product engineering space by securing two crucial patents for its test automation framework. The company's U.S. Patent Nos. 10/756,894 and 10/757,718 increase the maintainability of test scripts and reduce the overall maintenance costs associated with automation. Symphony Services' commitment to test automation excellence is helping its clients realize significant ROI on testing in a matter of months, not years.

While many CTOs are eager to capitalize on automated testing -- which frees the in-house product R&D team to focus on strategic product design and development -- industry analysts peg adoption of automated Q/A at only 10 percent. Most product R&D organizations are simply unable to align their Q/A with business goals, and lack the automated Q/A expertise needed to capitalize on the performance and cost savings of automation. As a result they experience inadequate test coverage while spending upwards of 50 percent of their R&D budgets on Q/A.

"Even though most companies are ill-equipped to run automated Q/A internally, software product vendors and software-enabled companies across all vertical markets recognize the huge cost-savings associated with it," said Sunil Gupta, vice president, product quality, Symphony Services. "We will continue to lead the market with innovative, automated Q/A services our clients can take advantage of that ensure they realize maximum return on their testing dollar."

About Symphony Services

Symphony Services is a global specialist providing software product engineering outsourcing services focused on helping clients realize outcome certainty. With a singular focus on achieving clients' business goals, Symphony Services drives unparalleled innovation while bringing predictability to costs, schedules and quality of the outsourced engineering process, maximizing the ROI from client engineering organizations and delivering market-leading products that drive success. From strategic and operational consulting guidance to complete software product lifecycle capabilities, Symphony's risk-reward partnership models and focus on metrics and transparency ensure complete alignment with clients' business and R&D objectives. Symphony's unrivaled approach centers on a repeatable, industrialized process that drives productivity across all client engagements; infuses innovation into all phases of the engineering lifecycle; and employs the product DNA and superior intellect of our people. The company brings domain expertise and deep commercial-grade software and embedded real-time systems capabilities to its partnerships with software vendors, software-enabled businesses and companies whose products contain embedded software. Symphony Services is headquartered in Palo Alto, Calif., with offices in North America, India, Europe and China. For more information, please visit www.symphonysv.com or call Jean Serra, Version 2.0 Communications, at +1 617 426 2222.

Contact Information


  • Media Contacts:
    Jean Serra
    Version 2.0 Communications
    1.617.426.2222
    Email Contact

    John Hitchcock
    Symphony Services
    +1.650.935.9516
    Email Contact