SOURCE: Syndesis

August 16, 2005 10:30 ET

Syndesis to Acquire CoManage

Deal Revolutionizes Service Delivery Management

TORONTO, ON -- (MARKET WIRE) -- August 16, 2005 -- Syndesis today announced that it has signed a definitive agreement to purchase CoManage Corporation, a privately held global provider of data integrity management solutions for telecommunications service providers.

This acquisition solidifies Syndesis as the market leader for "network-aware" service delivery management and expands the portfolio to include data integrity solutions that enable evergreen inventory, revenue assurance and service verification.

Syndesis has captured the market in high-efficiency, end-to-end provisioning and activation solutions that are critical for service offerings like Triple Play, Ethernet and DSL. CoManage is renowned for industry-leading data integrity management solutions that enable service providers to improve the quality of data used in service management and revenue assurance processes.

This unique combination creates an industry breakthrough: automated service delivery with massively scalable flow-through enabled by a clean data foundation. Other features include:

--  Detection and correction of data quality errors causing service
    delivery inefficiencies, from order to design to activation to assurance to
    billing.
--  Continuous verification of service configuration and integrity, to
    accelerate and focus service assurance efforts.
--  Live integration of network and service data into the rest of the
    OSS/BSS.
    
The benefits include first-time-right fulfillment, customer-centric service assurance, inventory accuracy, less revenue leakage, greater network utilization, and more accurate asset tracking and depreciation. "Bottom line, this combined solution is going to save tons of money in capital and expense dollars while also accelerating revenue streams and profitability from complex services," said Chris Swan, SVP Sales, Marketing and Alliances. "We're eager to bring this innovative approach to the market."

Armed with this powerful solution portfolio, Syndesis will help service providers succeed in the marketplace by developing more effective service creation, assurance and cost management processes, improving provisioning success rates, correcting revenue leakage, accelerating troubleshooting, and recovering and reusing network resources. Ultimately, service providers will more easily differentiate their service offerings, provide an unrivaled service experience and boost new service profit margins.

"With the advent of convergent services and near real-time provisioning, today's networks are experiencing more change than ever," said Larry Goldman, Partner in industry analyst firm OSS Observer. "Becoming network-aware for high-precision processes is one of the biggest challenges. The addition of CoManage's robust data integrity capabilities significantly enhances Syndesis' support for these high-precision processes."

Among the customers that CoManage brings to the Syndesis table are such heavyweights as BT, Cingular, COLT Telecom, Sprint and Verizon Wireless. In addition, Syndesis and CoManage have an integrated provisioning and data integrity management solution already in production at Telecom Italia.

By combining the strength of two market leaders, the new Syndesis will offer customers the expanded service fulfillment capability essential for survival in an evolving, real-time, customer-driven market.

About Syndesis

Syndesis (www.Syndesis.com) empowers the world's largest telecommunications companies to provide new network experiences for their customers by enabling rapid and reliable delivery of profitable next generation data services. Renowned for customer responsiveness, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other OSS software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide. Well-funded and privately held, Syndesis is backed by leading venture capital firms including Greylock, Helix, Pequot, Sequoia and VenGrowth. Referenced by all major network vendors and ISVs including Alcatel, Amdocs, Cisco, Juniper, Nokia and Nortel who recommend Syndesis software to their customers.

About CoManage

CoManage (www.CoManage.net) is the leader in Network-Driven Data Integrity Management systems, helping telecom service providers to improve the accuracy of data in their existing business and operations support systems for more profitable service delivery. CoManage TrueSource is the first system providing network and service auto-discovery, discrepancy management and reconciliation. The system recovers lost network equipment, prevents revenue leakage and improves the success rate of operations processes, including provisioning. CoManage's industry-leading solutions have captured numerous awards, including the top prizes in new telecom management software in the SUPERQuest awards competition and the OSS Excellence awards competition.

Contact Information

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