SOURCE: Synensis, LLC


January 15, 2016 03:00 ET

Synensis to Launch Flagship Product at Arab Health 2016

Called CORE, the Product Aims to Increase Staff Engagement and Improve Efficiency and Effectiveness of All Initiatives

ATLANTA, GA--(Marketwired - January 15, 2016) -  Synensis will unveil its flagship product -- CORE -- to the Middle East and North Africa Region on January 25 at the 41st Arab Health Congress, the company announced today. CORE was specifically developed to help hospitals and health systems worldwide successfully tackle the challenges of workforce development, which have a direct impact on performance, quality, and patient safety.

Through its more than 10 years of work in the fields of patient safety and human performance improvement, as well as ongoing research, Synensis identified three areas as the root causes of sub-standard performance in healthcare -- leadership, communication, and teamwork -- as well as the common denominator for these failures: the competence and confidence of each staff member to reliably perform their most critical actions by making the right choice at the right time, every time.

With CORE, for the first time, healthcare organizations can assess the level of competence and confidence of each employee in their organization, identify moderate-risk and high-risk employees by name -- rather than by department or unit -- and link these employees to personalized training remediation plans. The result? Personalized training and coaching tied to the individualized needs of individual employees.

"CORE is a game changer," said Synensis CEO Stephen Powell. "Leaders will now be able to ensure that their staff can meet performance improvement goals. Improving the competence and confidence of individual employees is the true bridge to closing the gap between improvement initiatives and the achievement of important outcomes."

CORE improves situational decision making by zeroing in on situational judgment, which makes use of situational scenarios to determine each employee's level of competence, assessing how confident each employee is to act on what they know, and targeting deficiencies in competence and confidence with just-in-time learning.

"When individual weaknesses are addressed and overcome," said Synensis President Frank Harris, "quality improves, patient satisfaction scores increase, preventable patient harm is reduced, and the bottom line is enhanced. CORE is a revolutionary approach to improving individual, team, and organizational performance."

Synensis chose to unveil CORE at Arab Health because of the conference's global reach and impact, and because the company is planning on opening a dedicated office in Doha, Qatar, in 2016. The three-day conference, scheduled for January 25-28 at the Dubai International Convention and Exhibition Centre, attracts 130,000 healthcare professionals from 163 countries. In addition to the exhibition, the Arab Health Congress will feature 20 conferences that will offer CME points to attending medical professionals. Attended by more than 13,000 delegates from around the globe, the conference program brings a global appeal with international speakers covering a broad spectrum of medical specialties and disciplines.

About Synensis

Synensis is a leading healthcare consulting firm committed to helping healthcare organizations worldwide achieve zero harm. The company has supported more than 500 hospitals across the globe in measuring, analyzing, and improving patient safety and reducing costs. Synensis offers a suite of processes, products, and services that help organizations build internal workforce capacity and high reliability systems to reduce preventable patient harm, improve quality, and increase operating margins.

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