SOURCE: Marketwired


November 22, 2013 14:47 ET

Sysomos Augments Social Media Alerting and Monitoring Solution With Mobile-Specific Interface

Enhanced Dashboard for Mobile Users Allows Marketers and Brand Managers to More Quickly Zero In on Recent Activity

TORONTO,ON--(Marketwired - Nov 22, 2013) - With the introduction of a new mobile interface, Sysomos continues to provide the broadest access to critical social data regardless of device or location. A redesigned mobile-specific dashboard for its Heartbeat social media monitoring and engagement solution makes it easier for people on the go to more quickly access and respond to social activity impacting their brands. Although Heartbeat's dashboard has always been accessible from any mobile device, the new interface provides all the depth of dashboard data seen on a desktop or laptop in a more accessible and small-screen-friendly format, making social statistics such as total mentions, share of voice and sentiment for the past seven, 14 or 30 days easier to read and understand. 

According to Stu Ogawa, Marketwired's Executive Vice President, Product and Technology, "We want to make sure our customers have the easiest and most readily available access to critical social data wherever they are. This enhancement helps them more effectively stay on top of breaking developments."

Heartbeat is the market's leading social monitoring and engagement solution for tuning in to social media conversations, tracking brand mentions, identifying and engaging with key influencers, understanding buzz, sentiment and other crucial metrics, and checking up on the competition. Heartbeat users tap into the most up-to-date marketplace information and uncover deeper insights through the Sysomos intelligence engine, which adds nearly 2 billion social media conversations every hour and is the world's most robust social media database spanning 189 countries and 186 languages. 

Heartbeat clients can access their mobile dashboard by pointing their mobile browser to and logging in.

In addition to Heartbeat's enhanced mobile dashboard, other recent product updates include the ability for users to "Like" posts and comments on their Facebook Fan Page directly from Heartbeat and to better customize email alerts in Heartbeat. Get more information here.

About Marketwired
Partnering with companies of all sizes -- from start-ups to Fortune 500 enterprises -- Marketwired™ is an innovative, social intelligence company offering best-in-class, global news distribution and reporting. Powered by Sysomos, Marketwired™ products also provide state-of-the-art social media monitoring and analytics. This critical business intelligence provides instant and unlimited access to all social media conversations, allowing brands to see what's happening, why it's happening, and who's driving the conversations.

Marketwired™ is majority-owned by OMERS Private Equity (

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