SOURCE: System Pavers

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March 18, 2011 19:36 ET

System Pavers Wins Prestigious Replacement Contractor Customer Excellence Award

SANTA ANA, CA--(Marketwire - March 18, 2011) - System Pavers recently earned the respectable Hanley Wood Replacement Contractor Customer Excellence Award (RCCEA) -- for proving exemplary customer service as determined by the people serviced in the residential construction industry.

"It is an honor to accept the Replacement Contractor Customer Excellence Award. We work very diligently year round to provide quality service and stand by our work 110% by offering an unmatched 25-year transferable labor, installation and product warranty on pavers," said System Pavers CEO, Larry Green.

The full customer service experience was determined by the customer recommendation rate, their overall satisfaction and 70% survey response rate response to GuildQuality -- an independent third-party quality verification service.

Backed by excellence in customer service, System Pavers is the only paving company to receive the RCCEA and is also a candidate for the 2011 Guildmaster Award by GuildQuality.

For nearly two decades, System Pavers has created and installed over 40,000 outdoor makeover projects including interlocking paving stones, SP Turf, SP Lighting, custom built-in barbeque islands, fire pits and more while maintaining a consistent 92% customer satisfaction rate per GuildQuality.

About System Pavers
System Pavers, with nearly two decades of experience and 8 branches across the Western United States, has become the industry leader by redefining home remodeling with the quality of their workmanship and superior customer-friendly practices. Their products and services largely appeal to homeowners who desire to enhance the aesthetic beauty and value of their home. System Pavers is spread across three states and has branches in Orange County, San Diego, Ventura, Union City, Sacramento, Portland, Seattle and Denver.

About GuildQuality
GuildQuality provides customer satisfaction surveying and performance reporting for homebuilders, remodelers, and replacement contractors in North America. GuildQuality collects feedback directly from homeowners and reports back to the building professional through a web-based service. GuildQuality achieves a 70% response rate to its surveys, which includes comment-rich qualitative feedback in addition to quantitative ratings.

About Hanley Wood
Hanley Wood is a leading business-to-business media company focused on the residential, commercial construction and design industries. Its diverse portfolio includes magazines, Websites, e-newsletters, exhibitions and conferences, custom marketing and data services.

Contact Information

  • For more information contact:

    Josue Cortes
    Marketing Coordinator
    System Pavers
    Email Contact